DPO Group Training Officer Jobs in Kenya

DPO Group Training Officer Jobs in Kenya

About our client

  • Our client, DPO Group is the leading online payment company across the continent who serves the travel, tourism and hospitality sector (with more sectors in the pipeline).

  • They are leaders in technology, innovation, responsibility and leadership.

  • Their company culture is modern and inspired.

  • They are purveyors of advancing technology.

  • They are looking for a Training Officer to be based in their headquarters in Nairobi.

  • S/he will be responsible for the learning and professional development of DPOs workforce.

  • They are focused on equipping staff with the knowledge, practical skills and motivation to carry out their work activities effectively.

  • They assist with the coordination and organisation of professional development and special events by providing administrative support to the department and division as a whole.

    Scope and Complexity

  • The Training Officer is an individual who handles daily administration and coordination of training initiatives and executes the day to day operations of L&D that emanate from the Group’s overall L&D strategy.

  • Approximately 90% of the role involves L&D and 10% is General Talent Administration.

    Key Responsibilities

  • Design and expand training and development programmes based on the needs of the organization and the individual

  • Coordinate the day-to-day administration and logistics of the scheduled face-to-face and online training courses

  • Consider the costs of planned programmes and keep within budgets

  • Plan and assess the ‘return on investment’ of any training or development programme

  • Develop effective induction programmes for new staff and work together with all trainers in the success of the same

  • Work with each Division to develop Training Manuals for their processes and operations as well as various products and services

  • Compile/develop with the Talent

  • Manager/Training Manager the monthly training plan to the business

  • Compile and update training attendance registers

  • Source for external training providers as per requirements and manage the relationship between them and DPO

  • Work with Group Training Manager and Talent

  • Manager to identify training venues and organize training

  • Maintain e-learning platform by submitting reports on level of engagement with various courses on the platform

  • Compile training reports as required

  • Ensure compliance with NITA by submitting
    monthly training levies and requesting reimbursement for training initiatives

  • Facilitate the streaming and recording of training initiatives for remote teams where necessary.

  • Provide support to the Talent Manager on other areas where appropriate

    Skills Required

  • Bachelor’s degree in Human Resources or any other relevant degree

  • Understanding of MS Office Packages

  • Tech savvy with a passion for technology
    2 years L&D / training admin experience

  • A good understanding of payments and the e-commerce industry is an added advantage

  • Experience in Event Management (Seminars, Workshops or Conferences) would be an added advantage

  • Desire to learn and a passion to impart
    knowledge to others


  • Ability to develop ideas to enhance employee’s learning experience in DPO by making it engaging and impactful

    Core Competencies

    Oral & Written Communications

  • Ability to express oneself to provide information to others effectively, recognizing that communication is more than just a language that includes tone, style and structure


  • Ability to come up with new ideas


  • Ability to work with and through others


  • Ability to work in a fast-paced environment with ever changing demands

    Ethically strong

  • Ability to interact with people from diverse backgrounds and cultures

  • Good Numerical Skills

    Initiative and Proactivity

  • Be a self-starter who is able to see the bigger picture and take initiative to ensure the success of training in the organization

  • Ability to work under pressure, to multi-task and prioritize

  • Ability to handle clerical tasks and a keen eye for detail


  • An attractive salary is on offer dependent on skills, qualifications and experience.

  • ONLY short listed candidates will be contacted

    How to Apply

    For more information and job application details, see; DPO Group Training Officer Jobs in Kenya

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