Dimension Data SDWAN Data Analyst Jobs in South Africa

Dimension Data SDWAN Data Analyst Jobs in South Africa


Description

  • You will be responsible to manage the data being generated by the tools and determining a meaningful approach to the assessment of this data. A thorough approach to the aggregation of the data from the various clients and the establishment of patterns and trends to be able to enhance the SD-WAN (Software-Defined Networking) service being delivered. This will require a thorough interaction with the deployment and support team to identify items that could enhance the service quality.

    Key Roles and Responsibilities:

  • Develop a detailed understanding of the data being collected by the tools in use

  • Develop mechanisms to aggregate data from disparate systems to identify meaningful patterns

  • Work with the technical teams to match issues with identified trends

  • Develop dashboard views for client’s, support teams and technical specialists

  • Develop automated reports

  • You will be required to understand our operating principles; make them the guidelines for how you do your job

  • Own the customer experience - think and act in ways that put our customers first and make them promoters of our products and services

  • Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences

  • Win as a team - make big things happen by working together and being open to new ideas

  • Drive efficiencies, results and growth

  • Respect and promote inclusion & diversity

  • Do what's right for each other, our customers, investors and our communities.

  • Back up your team members where required.

  • Don't let anyone have to fix or complete work that you are responsible for.

    Knowledge, Skills and Attributes:

  • Ability to work closely with clients (internal) focusing
    on solving client needs.

  • Passionate about statistics and achieving results.

  • Good knowledge of statistical concepts.

  • Good problem solving and analytical skills along with strong organisational and research skills.

  • Ability to work under pressure.

  • Ability to handle a diverse range of people and interact with all levels of employees and management.

  • Ability to identify trends, business opportunities, etc.

  • Good awareness of critical business issues and priorities (able to listen).

  • Self-directed, highly organised and able to independently coordinate multiple assignments.

    Requirements

    Academic Qualifications and Certifications:

  • A qualification (certificate/degree/diploma) in statistics, computer science, data science or analytics or related field.

    Required Experience:

  • Demonstrated technical experience using programs to extract, analyse and manipulate data from a variety of disparate data sources and systems.

  • Demonstrable experience in a data analytics or business intelligence role working with databases, e.g. Oracle, MySQL, MS.

  • Basic understanding of SD-WAN preferred.

  • Demonstrated reporting and analytical experience using BI tools or any other tools of preference.

  • Solid experience in developing queries and reports based on user requirements.

  • Must be prepared to work flexible hours dependent on key project deliverables.

    How to Apply

  • For more information and job application details, see; Dimension Data SDWAN Data Analyst Jobs in South Africa


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