Dimension Data Learning and Development Advisor Jobs in South Africa

Dimension Data Learning and Development Advisor Jobs in South Africa


  • The Learning and Development Advisor will support the team in developing new or existing programmes for both internal and external audiences. You'll be responsible for ensuring that all training, learning and development opportunities are aligned with business objectives, using a variety of techniques to communicate effectively.

    Requirements

    • Responsible for planning, creating and executing training programs.

    • Course Creation – Providing Course Overview and Course details if there is a client requirement is that of a senior multi media developer.

    • Assigned the tasks of implementing various learning and development programs.

    • Accurately and effectively created reports and data entry into the LMS (Learning Management System).

    • Administrative support to entire in training schedule.

    • Manage scheduling of all training and conference rooms.

    • Manage day to day operations of training teams.

    • Resolve and handle transactional and administrative issues relating to areas such as training scheduling, invites, managing multiple schedules at the same time etc.

    • Communicate resolution to callers with clarity via the telephone or e-mail.

    • Identify trends and high volume training requirements at times that may indicate corporate-wide issues; inform management as appropriate.

    • Provide balance and mediate differences between customer requests and corporate guidelines.

    • Coordinates internal speakers from various departments to conduct trainings when needed.

    • Manage training administrator Act as facilitator for workshops across the organization where appropriate.

    • Introduce quality control mechanisms within training that eliminates poor attendance.

    • Develop the use of alternative learning methods in practice such as coaching, e learning, clinical supervisor, shadowing to support the workforce development benchmark.

    • Set up Web-Ex sessions with the E-Learning Specialist.

    • Schedule internal and external presenters.

    • Ensures all materials are pro-actively managed and available prior to every training session.

    • Maintain service level agreements.

    Qualifications

    • Graduate in any stream (business or technical discipline preferred).

    • Experience in working on any of the Learning Management System (preferably Success Factor).

    • Experience on facilitating virtual classroom sessions on ‘Adobe Connect’ (depending on the client requirements).

    • Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.

    • Computer proficiency (MS Office – Word, Excel and Outlook).

    • Should have the right attitude to adapt to new learning opportunities and the ability to learn fast.

    How to Apply

  • For more information and job application details, see; Dimension Data Learning and Development Advisor Jobs in South Africa


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