Digital Lending Manager Jobs in Nairobi, Kenya

Digital Lending Manager Jobs in Nairobi, Kenya


  • Our client is a well-established financial institution.

  • They seek to hire a motivated and result-oriented Digital Lending Manager.

  • He/She will be tasked with spearheading the company’s e-commerce strategy with a strong focus on integrating new emerging technologies and innovation in order to growth the bank’s digital business portfolio.

    Key Responsibilities

  • Develop digital financial services strategies to meet revenue and growth targets.

  • Play key role in the strengthening and implementation of the company’s strategy.

  • Ability to foster strong collaborations with different stakeholders with the aim of promoting digital solutions that fulfil customer and business needs.

  • Continually drive improvements in the user experience and customer journey across all online touch points, in order to drive conversion rate optimization and revenue.

  • Devise new ways to improve the digital customer journey through the use of Artificial Intelligence and Machine Learning.

  • Work with external agencies to provide SEO analysis and recommendations.

  • Be the key driver in developing and optimizing the performance and digital brand marketing of the E-commerce platform.

  • Improve customer satisfaction on the bank’s digital platform.

  • Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information.

  • Manage all the aspects of products lifecycle, including strategy, conceptualization, user research, feature requirements, user interface, prototyping, underwriting, rollout and enhancements.

  • Respond creatively to inquiries and/or complaints while positively engaging those who may
    seek the company services via social media.

  • Ensure that the company digital presence and attributes are at par with global standards and best practices.

    Skills & Qualifications

  • Degree in Mathematics and Computing, Statistics, IT or in a Related field.

  • A minimum of 2 years’ experience in a similar role.

  • Must be proficient in Mobile Lending and data analytic tools.

  • Must have experience in business development through digital platforms, brand awareness and promotion, product development and analysis of client preferences in the banking sector or Mobile wallet services.

  • One must have spearheaded verifiable marketing campaigns both ATL and BTL.

  • Excellent communication skills, Good Leadership and interpersonal skills with ability to work effectively in a team.

  • Demonstrable understanding of the strategic role of marketing and communication to impact on business results.

    How to Apply

  • Please only send your CV quoting the job title in the email subject (Digital Lending Manager – Banking) to

  • jobs@corporatestaffing.co.ke on or before 17th Nov 2021.


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