DFCU Bank Finacle Specialist Jobs in Uganda
DFCU Bank Finacle Specialist Jobs in Uganda
Job Purpose: Reporting to the Core Banking Systems Manager, the role holder will be responsible for providing expert advice, and delivery of quality second level application support for the Bank’s Finacle Core Banking application within the designated service portfolio.
Design, configure, deploy, and maintain the state of the enterprise security for Core Banking system and related applications.
Analysis and resolution of Finacle related issues which have been escalated from bank L1 support team during operations and maintain proper documentation/logs for resolution provided.
Co-ordinate with L3 support and product vendor in case of product bug/enhancement requirement and follow up with the vendor for early resolution and solution. Provide alternate solutions while pending the final resolution to help the bank to continue with the business functions.
Connect 24 and Finacle Integrator Support.
Owning all core Banking calls assigned in the service plus system to carry out problem investigation and analysis, follow-up with the respective teams/Infosys and update the status with issue resolution and follow-up for closure.
Knowledge transfer, end users, L1 and L2 team members through organized on job and off-job training.
Own and document all Customization-Modifications done to the Core Banking system for continuity;
Customization-Modification of existing Customizations, review of new customization requests, design, development, and deployment of the same in production upon business confirmation.
Provision of advisory services to the bank on the optimum use of Finacle product.
Bottom-line responsibility for all product issues related to Finacle.
Plan, co-ordinate and implement security measures to safeguard the Core Banking platform against accidental or unauthorized access or modification to the system.
Schedule, plan and supervise the installation and testing of new products, upgrades, patches, or improvement to the Finacle product suite.
Gather system enhancement, data extract requests and reporting requirements from system users and work closely with the information technology team to develop detailed technical requirements and resulting specifications.
Maintains Core Banking systems performance by performing proactive system capacity and availability monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
Meets financial requirements by submitting information for budgets; monitoring expenses.
Customise the Finacle Front end and Back-end functionality.
Manage, configure, and optimise Finacle C24 and FI and interface with internal and external applications.
Carry out problem investigations and Effectively trouble shoot Finacle Problems.
Provide support to Level 1 and Level 2 resources.
Qualifications, Experience and Competencies Required
Minimum of a bachelor’s degree in Computer Science, IT, Engineering
or other related field from a reputable university or college.
Certification in Database Management preferred.
Finacle Core Banking Systems Training.
ITIL Foundation training.
3 – 5 years technical experience supporting Finacle banking system in medium to large organizations.
Advanced hands on Finacle Systems skills.
Able to implement Finacle test environments from scratch.
Wide knowledge of and advanced skills in computer hardware and software programs of diverse functionality including but not limited to, communications systems, desktop applications, and network administration programs.
Significant experience in supporting databases (preferably Oracle, postgresssql and/or Microsoft SQL).
Application development skills.
Exceptional oral and written communication skills with the ability to communicate clearly and persuasively, interpret documents, understand procedures, write reports and correspondence; speak clearly to third parties and employees.
Able and willing to solve complex analytical challenges, independently analyze information; and make recommendations based on analysis.
Self-motivated team player with the ability to adapt and work co-operatively and effectively in different situations and teams to carry out assigned tasks.
Maintain a positive attitude under stressful conditions.
Disposition to share knowledge fully and willingly with other employees in the interest of the organization.
Team leadership experience.
Analytical Thinking & Complex Problem solving.
Planning and Organization.
Achievement Orientation – Set and meet aggressive commitments for self and others.
Strategic Perspective – Establish priorities, challenging goals, and measurements consistent with these goals and organizational vision.
Critical Judgement and Decision-Making – Define issues and focus on achieving workable solutions to obstacles.
Good Communicator – Presents ideas effectively, clearly, and concisely both orally and in writing.
Leadership and Interpersonal Skills – Create a culture of continuous development and ownership with self and the team.
Inspire Commitment –Actions and behaviors are consistent with words.
How to Apply
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Wednesday 2nd June 2021 to the email address indicated below:
Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.
Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.
Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!
Click here to post comments
Join in and write your own page! It's easy to do. How? Simply click here to return to Africa Jobs.