Desk Head, Channels Infrastructure at First Bank of Nigeria Limited Jobs

Desk Head, Channels Infrastructure at First Bank of Nigeria Limited Jobs

  • First Bank of Nigeria Limited (FirstBank) is Nigeria's largest financial services institution by total assets and gross earnings.

  • With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services.

  • The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

    Job Objectives

  • Provide technical expertise in the areas of channels applications and infrastructure operations

  • Assist with development, maintenance and operation of the channels infrastructure, applications and processing according to the strategic guidelines, technology processes and needs in all areas, in order to keep running the services provided by IT and in accordance with the institutional objectives

    Duties & Responsibilities

  • Conduct proactive monitoring, operation and maintenance of channels applications and infrastructure (ATM, POS, FEP, etc.) in order to maintain and support operations and ensure compliance to relevant standards

  • Provide technical direction in the area of requirement definition, planning, coordination and implementation of channels applications and infrastructure

  • Perform configurations, problems, incidents, IT service continuity and supply

  • Assist effort to evaluate, recommend, integrate and coordinate enhancements to the channels applications and infrastructure services

  • Assist effort to develop and configure channels infrastructure from conceptualization through stabilization

  • Test, debug, document and analyze performance of channels applications and infrastructure components

  • Assist with channels infrastructure implementation by analyzing the current system environment and infrastructure and developing implementation and verification
    procedures to ensure successful installation of systems (hardware/software)

  • Provide support to all environments (production, test, QA, development, etc.)
    Conduct event, fault and performance management

  • Assist with routine evaluations of resource requirements necessary to maintain and/or expand service levels

  • Fulfil service requests and perform routine maintenance and support activities

  • Provide leadership and technical guidance to reports



  • Minimum of a First Degree or its equivalent in a IT related discipline

  • Master's or a recognized professional certification will be an added advantage


  • 5+ years of experience in channels system support/ administration

  • 1+ years of management experience.

    How to Apply

    For more information and job application details, see; Desk Head, Channels Infrastructure at First Bank of Nigeria Limited Jobs

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