Dentons Interim Global Finance Platforms Operations Specialist Jobs in South Africa

Dentons Interim Global Finance Platforms Operations Specialist Jobs in South Africa


  • Dentons is currently recruiting for an Enterprise Platforms Operations Specialist to support a broad portfolio of on-premise and cloud-based enterprise platforms. This position will be reporting into the Global Director of Operations, working alongside Global Solutions Architect’s and other business technology professionals.

  • Dentons is an industry leader with its adoption of cloud technologies to accelerate its business transformation strategy on a global scale. This position provides the unique opportunity for a technology professional to participate in this business transformation and use their experiences and expertise to make a difference.

  • The Enterprise Platforms Operations Specialist’s primary responsibilities are to assist with the operational management, deployment and support of Dentons’ enterprise business platforms. This includes responsibility for maintaining subject matter expertise on a variety of platforms with a focus on providing operational support and maintenance, in addition with assisting with the planning and deployment of new or upgraded systems.

  • The Enterprise Platforms Operations Specialist has working knowledge in Microsoft Azure Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) technologies. Working alongside other team members, the individual will be responsible for helping to ensure hosting environments are designed, deployed, and operated according to industry and platform best practices. The hosting environments include a specific focus on server infrastructures, networks, disaster recovery, backups, service automation, and polices. In addition to the technical deliverables, the specialist should help to ensure all business requirements are considered, performance expectations are met, costs are managed, and platforms are highly resilient and secure.

  • The individual is also responsible for collaborating with Global Dentons team members with an objective of ensuring the successful technical integration and continued alignment with evolving Firm standards. This includes the support of cross regional initiatives involving the Americas, EMEA, and APAC.

    Key Responsibilities

    Design, Strategy, and Planning

  • Maintain knowledge of Dentons’ strategic business objectives to help ensure that system designs are aligned with overarching firm objectives.

  • Document and develop in-depth knowledge of the Firms existing IT infrastructure and technology services.

  • Ensure operational policies and procedures align with enterprise platforms and business requirements.

  • Work alongside transformation project teams, vendors, and Dentons experts to develop and document innovative platform architectures.

  • Challenge the “status-quo” to help develop innovative approaches to systems delivery. Think out of the box, and challenge others (vendors and team members) to do the same to come up with the best solutions.

  • Ensure designs are highly resilient to ensure the availability of systems and to meet defined business requirements.

  • Ensure designs take advantage of cloud capabilities for auto-scaling and platform automation.

  • Conduct research and remain current with the latest technologies and solutions

  • Manage the deployment, monitoring, maintenance, development, upgrade, and support of IT systems, including networks, data centers, servers, PCs, operating systems, and associated hardware.

  • Analyze existing operations and make recommendations for the improvement and growth of the network infrastructure and IT systems.

  • Post-secondary education with a specialization in Information Technology.

  • Minimum of 8 years progressive experience with infrastructure across a broad spectrum of technologies.

    Build, Test, Deploy

  • Provide hands on assistance during the build, testing, and deployment of solutions.

  • Develop automation templates, scripts, and processes to enable the
    efficient delivery of hosting platforms.

  • Manage and coordinate activities to ensure the successful delivery of solutions.

  • Ensure solutions are deployed according to defined architectures, aligned with budgets, and fully tested.

    Operational Support

  • Provide operational assistance and oversight in support of both regional and enterprise systems as required.

  • Ensure operational procedures are adhered to, including monitoring, disaster recovery, and patching.

  • Help support enterprise platforms by providing hands on support as required.

  • Help to ensure enterprise platforms kept current with regular application patching and upgrades.

  • Assist with regional support and integration activities throughout the globe.

  • Provide assistance with the coordination of operational activities including both internal and external stakeholders.

    About You

    Technical Skills

  • Proficient in endpoint support in a Microsoft Windows managed environment.

  • Strong understanding of the “cloud” – with a specific focus on Microsoft Azure IaaS and PaaS technologies.

  • Significant working experience with Windows based server infrastructures in a global environment.

  • Understanding of networking, and firewall technologies on a global scale.

  • Working experience with implementation life cycles, methodologies, tools and practices.

  • Formal IT qualifications or accreditations (for instance, ITIL, Prince 2, MCSE).

  • Understanding of standards and frameworks (for instance, ISO 27001, Cyber Essentials).

  • Understanding and experience of business continuity requirements and implementations.

  • Experience with administration and support of Microsoft Windows 10, Windows Server

  • Experience with administration and support of Microsoft Active Directory, Systems Center (SCCM) for endpoint management.

  • Experience with administration and support of Microsoft Azure IaaS and PaaS, and Office 365 SaaS services.

  • Business international level of English – with strong written and oral communication skills.

  • Highly collaborative and able to work in a global environment, accommodating the different time zones. Only team players will be considered.

  • Strong knowledge and experience in IT/Operational practices.

  • Able to effectively negotiate with and influence colleagues and others to achieve a successful outcome.

  • Strong problem solving and analytical skills; can clearly explain and present problems and issues to others and contribute to their resolution.

  • Can demonstrate initiative and the ability to be proactive, anticipating needs.

  • Has commercial awareness and understands the business value required from IT investments.

  • Able to make decisions and remain calm while under pressure.

  • Methodical approach to work with a strong focus on accuracy, attention to details, consistency and quality.

  • Understands the need for documentation and well-defined procedures.

  • Able to work under pressure to tight project deadlines and can adapt to differing demands, prioritizing tasks where appropriate and ensuring complete 'follow through' on operational issues.

  • Can carry out all responsibilities in a way that supports the practices values and promotes its equal opportunities and diversity principles.

    How to Apply

  • For more information and job application details, see; Dentons Interim Global Finance Platforms Operations Specialist Jobs in South Africa

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