Deloitte Internal Client Service- People & Purpose- Human Resource Consultant Jobs in South Africa

Deloitte Internal Client Service- People & Purpose- Human Resource Consultant Jobs in South Africa

Company Description

  • Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our global network of member firms and related entities in more than 150 countries and territories (collectively, the “Deloitte organization”) serves four out of five Fortune Global 500® companies. Learn how Deloitte’s approximately 312,000 people make an impact that matters at

    About the Division

  • It takes a high-powered network of internal support professionals to keep Deloitte going strong. The internal services function provides a wide variety of support services to our organisation and people.

    Rewarding career opportunities are available in:

  • Human resources

  • Information technology

  • Marketing and Communications

  • Financial support services, and much more.

  • As with all the functions in Deloitte, a core set of competencies is associated with each internal service area. An overall understanding of value-added client service, the experience to work in multifunctional and cross-border teams, strong business acumen, and the instinct to think and act globally are essential for advancement within Internal Client Services.

    What impact will you make?

  • Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration and high performance. As the undisputed leader in professional services, Deloitte is where you’ll find unrivalled opportunities to succeed and realize your full potential.

    Main Purpose of Job:

  • Support the Human Resource Manager in the execution and delivery of the People and Purpose strategy to internal clients in the region. High quality support and delivery over the full HR Employee Lifecycle, creating a distinctive and consistent Talent and Employee Experience across the region/s.

    Qualifications & Experience


  • National Diploma in relevant function and studying towards degree

  • 3 years’ working experience within the relevant function


  • Degree

  • 2 years’ at Junior Consultant level within the function

    Key Competencies Required:

    Strategic Impact

  • Under minimal guidance, supports the team in the delivery of services to clients in line with the defined strategic objectives

    Client Impact: External/Internal

  • Works collaboratively with own team and that of the client service line/area to deliver quality service in allocated tasks

    Operational Effectiveness

  • Raises areas of concern related to own/team delivery of service for discussion and resolution

    Development/Growth of the Team

  • Cultivates ability to give effective development feedback both upwards and to peers


  • Effective use of time, equipment and resources

    Differentiators for this specific role

    Operational Effectiveness

  • Support over all standard processes, including hires, exits, reporting, bi/annual reviews, compensation/bonus processes, talent and business reviews and talent boards, data integrity, governance and analytics excellence, transfers, maternity, job descriptions/grading, etc.

  • Contractor / flexible workforce management

  • Compilation/amendments of Job Descriptions to support Talent Acquisition in their recruitment process,

  • Collaboration with the reward team for grading of Job descriptions where applicable

  • Collaboration with Talent Acquisition to ensure the finalization of EE Deviations where applicable.

  • Review of recruitment packs to ensure that all due diligence/governance aspects are complied with,

  • Logistic arrangements for on boarding for business specific
    induction and support with virtual/in-site onboarding presentations.

  • Management of the probation process

  • Ensure high quality and timeous payroll input is provided to the relevant administrators for the various aspects of the HR Lifecycle (e.g. new hires, terminations, maternity, unpaid leave etc)

    Employee Relations:

    Support the HRM in the execution of:

  • Misconduct Matters: Investigatory sessions & minutes of meetings.

  • Collaboration with RIL to provide business with appropriate Talent Recommendations.

  • Independent management of routine non-complex matters

    Performance Management:

  • Administration of GPE system including all reporting and the uploading and mapping of KPC’s. Resolution of GPE technical enquiries.

  • Train new hires and provide refresher training to existing employees on the GPE system

  • Support the HRM in the embedding and full adoption of the GPE. In addition to support the HRM in the execution of Business and Talent Reviews and Talent Boards.

  • Support to business in their facilitation of all performance management matters

  • Management and support of the Audit Trainee Etracs system and processes and the monitoring and compliance of the SAICA Training Regulations


  • Support to the HRM in the execution of HR related projects as required by the service lines/regions.

    Leadership / Behavioural Capabilities

  • Living our Purpose: Identifies and embraces our purpose and values and puts these into practice in their professional life.

  • Influence: Builds relationships and communicates effectively in order to positively influence peers and other stakeholders.

  • Performance drive: Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results.

  • Strategic direction: Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities.

  • Talent development: Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador.

    Professional Capabilities:

  • Knows the business and industry: Knows how member firm business works and keeps up-to-date on industry activities, marketplace trends and leading practices.

  • Manages to results: Takes responsibility for assigned areas and contributes to the successful realization of common goals.

  • Manages and executes projects: Prepares and manages work plans to ensure efficient and timely completion of work.

  • Solves problems: Identifies and solves problems objectively using analysis, experience and judgment.

  • Manages quality and risk: Understands and applies quality assurance and risk management procedures in all areas of work performed.

  • Manages change and ambiguity: Is adaptive and flexible in the face of change and ambiguity.

    How to Apply

  • For more information and job application details, see; Deloitte Internal Client Service- People & Purpose- Human Resource Consultant Jobs in South Africa

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