Debt Management Executive Jobs in Kenya

Debt Management Executive Jobs in Kenya

  • Our client is one of the leading Support-as-a-service companies offering virtual support services to organizations in East Africa and Europe.

  • They seek to recruit a result-oriented person in the role of Debt Management Executive.

  • The ideal candidate will work with various client organizations to ensure that their accounts receivables are well managed and follow up on defaults to ensure closure.

  • This candidate must be highly skilled in customer service, persuasive and with impeccable negotiation skills.


  • Ensuring that payment reminders are sent to clients promptly when due

  • Developing a consistent plan of ensuring that clients doesn’t fall back on payments

  • Demand and follow up of bad debts through review of customer files and discussions with debtors on repayment plans.

  • Aggressively follow up on overdue receivables while still maintaining cordial relationships with clients

  • Relationship management with client. Professionally handling customers with bad debts through calls and emails.

  • Handling multiple client debt portfolios with diverse products; experiences and challenges.

  • Ensuring that recovery targets are met.

  • Undertake any additional duties that may be prescribed by the immediate supervisor


  • Degree or diploma in finance or Credit Management

  • Must have at least 2 years’ experience in debt collection
    and management role

  • Prior interaction with a debt collection system will be an added advantage

  • Possess strong interpersonal, communication, negotiation skills

  • Should be a self-motivated team player who enjoys negotiating with customers for win- win outcomes

  • Must have ability to work with strict deadlines

  • Computer skills required.

  • Ability to work with Google sheets/docs

  • Prior experience working with online collaboration tools like Asana, Basecamp, Slack etc will be an added advantage.

  • Experience working remotely and delivering on aggressive goals desirable.

    How to Apply:

  • Send your CV ONLY to

  • (the email is correct) quoting the job title in the email subject line.

  • Your application should reach us on or before 18th April 2021.

  • Only shortlisted candidates will be contacted.

  • Note: All interviews will be done via Zoom.

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