Debt Collector Jobs in Kenya

Debt Collector Jobs in Kenya


Summary

  • Our client, one of the leading Micro Finance Institutions , is looking for Debt collectors who will be responsible for recovering the money owed in as little time as possible.

  • The incumbent will be responsible for contacting debtors and negotiating payments.

    Description

    Duties and Responsibilities


  • Keep track of assigned accounts

  • Plan course of action to recover owed money

  • Locate and contact debtors to inquire of their outstanding payments

  • Negotiate payoff deadlines and payment plans Handle customers’ questions or complaints Identify gaps in the system and recommend solutions

  • Build trust with debtors when possible to avoid future issues

  • Update account status and database regularly

  • Comply with requirements when legal action is unavoidable

  • Deliver a monthly collection target of Individual targets set by the company according to the portfolio you have.

  • Respond to all client correspondences e.g. e-mail. telephone, postal mail

  • Preparation of client reports as required on a daily basis

    Education

  • Diploma

  • Bachelors Degree

  • Bachelor’s degree or diploma in any field

    More Details on Experience

  • At Least 1 year experience in Debt Collection in a microfinance setting

    More Details on Skills

  • Good knowledge of MS Office and databases

  • Basic Computer literacy

    How to Apply

  • For more information and job application details, see; Debt Collector Jobs in Kenya


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