Debt Collector Jobs in Kenya

Summary

Our client, one of the leading Micro Finance Institutions , is looking for Debt collectors who will be responsible for recovering the money owed in as little time as possible.

The incumbent will be responsible for contacting debtors and negotiating payments.

Description

Duties and Responsibilities

Keep track of assigned accounts

Plan course of action to recover owed money

Locate and contact debtors to inquire of their outstanding payments

Negotiate payoff deadlines and payment plans Handle customers’ questions or complaints Identify gaps in the system and recommend solutions

Build trust with debtors when possible to avoid future issues

Update account status and database regularly

Comply with requirements when legal action is unavoidable

Deliver a monthly collection target of Individual targets set by the company according to the portfolio you have.

Respond to all client correspondences e.g. e-mail. telephone, postal mail

Preparation of client reports as required on a daily basis

Education

Diploma

Bachelors Degree

Bachelor’s degree or diploma in any field

More Details on Experience

At Least 1 year experience in Debt Collection in a microfinance setting

More Details on Skills

Good knowledge of MS Office and databases

Basic Computer literacy

How to Apply

For more information and job application details, see; Debt Collector Jobs in Kenya

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Debt Collector Jobs in Kenya

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