DCB Commercial Bank Plc Head of Personal Banking Jobs in Tanzania

DCB Commercial Bank Plc Head of Personal Banking Jobs in Tanzania


Major Responsibility

• Developing, executing and monitoring strategic and tactical business plan;
• Developing and document work plans and ensure timely implementation and evaluation of th and projects;
• Using data to determine who to partner with, and where to establish service outlets and place
• Maintaining quality service to customers and ensuring attaining of a positive and high net pro score;
• Implementing effective customer retention and loyalty programs; Ensuring all support system infrastructures are maintained and are being utilized optimally;
• Periodically reviewing and amending existing policies, operational systems, procedures to ens strong internal controls;
• Identifying operational and other risks in the function and ensure they are mitigated;
• Developing strong service-based culture teams;
• Identifying skills needed and facilitate continuous training to enhance productivity.

Qualifications and Experience
• Bachelor degree in any business-related field; Master's degree will be an added advantage;
• Five years' sales experience in financial services with extensive
• knowledge of personal banking products;
• Credit analysis and effective communication skills;
• Ability build and maintain strong relationship with customers, partners and agents.

Job application procedure

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number DCB-COM-06/2022 on the subject of the email.

To be considered, applications MUST be submitted through recruitment@dcb.co.tz not later than 01 Jul 2022. Hard copy applications will not be accepted.

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