Dashen Bank S.C Customer Service Manager Grade I Jobs in Ethiopia

Dashen Bank S.C Customer Service Manager Grade I Jobs in Ethiopia


Job Summery

  • The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.

    Job Requirements

    Academic & Professional Qualification

  • Bachelor degree in a business related field e.g. accounting, management, economics, business administration

    Experience

  • Minimum of Six (6) years of banking experience

    Required Technical Competency

  • Understands the basic mechanisms of general financial products and services.

  • Knowledge and experience in modern service delivery practices in medium to large banks to provide guidance on quality improvements and operational changes.

  • Good knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.

  • Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.

  • Project management skills.

    How to Apply

  • For more information and job application details, see; Dashen Bank S.C Customer Service Manager Grade I Jobs in Ethiopia



    Find daily jobs in Ethiopia. Jobs - Ethiopia jobs. Search our career portal & find the latest Ethiopian job positions, career opportunities & jobs in Ethiopia.

    Jobs in Ethiopia - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Ethiopia.

    Find your dream job from 1000s of vacancies in Ethiopia posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Africa Jobs.