Danaher Technical Service Coordinator Jobs in South Africa

Danaher Technical Service Coordinator Jobs in South Africa


Responsibilities

  • Enter and manage service requests linked to instrumentation into the service management’s software (Salesforce) & ERP (SAP).

  • Manage service requests from quotation to delivery and customer satisfaction.

  • Manage invoicing, issue of credit notes and return of goods.

  • Monitor and update the database of installed systems, notably with service or calibration reports.

  • Provide activation codes for calibration to customers.

  • Field Engineer dispatch and case dispatch for all ASP/Distributors.

  • Schedule service meetings with ASP/Distributors for case management.

  • Maintain boot stock of all related parts for the ASP/Distributor.

  • Achieve specific targets/metrics assigned from either a personal or team objective perspective.

  • Ensure good cross service’s communication & interaction.

  • Lead continuous improvement of processes.

  • Follow up of KPI’s for the department and for Access-Care.

  • Work order creation & stock assignment to FSE’s/ASP’s on SAP & customer relations management system.

    How to Apply

  • For more information and job application details, see; Danaher Technical Service Coordinator Jobs in South Africa



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