DAI Global IT Specialist, Feed the Future Uganda Inclusive Agricultural Markets Activity DAI Global Jobs

DAI Global IT Specialist, Feed the Future Uganda Inclusive Agricultural Markets Activity DAI Global Jobs


  • DAI works at the cutting edge of international development, combining technical excellence, professional project management, and exceptional customer service to solve our clients’ most complex problems.

  • Since 1970, DAI has worked in 150 developing and transition countries, providing comprehensive development solutions in areas including crisis mitigation and stability operations, democratic governance and public sector management, agriculture and agribusiness, private sector development and financial services, economics and trade, HIV/AIDS, avian influenza control, water and natural resources management, and energy and climate change.

  • Clients include international development agencies, international lending institutions, private corporations and philanthropies, and host-country governments.

    Background

  • DAI seeks an IT Specialist for a five-year, $24 million dollar USAID-funded agriculture program.

  • The Feed the Future Uganda Inclusive Agricultural Markets Activity (FtF IAM) works with agro-industry/agribusiness firms, Government of Uganda institutions and agencies, and market actor organizations on creating efficiencies in cross-market functions that enhance systemic changes to sustainably increase incomes and improve the livelihoods of households through agriculture-led inclusive economic growth.

  • The Activity contributes to the Global Food Security Strategy (GFSS) Uganda Country Plan goal of reducing hunger, malnutrition, and poverty, as well as the USAID/Uganda Country Development Cooperation Strategy’s (CDCS) 2016-2021 five-year goal of strengthening Uganda’s systems to accelerate inclusive education, health, and economic outcomes.
  • The Activity works throughout the FtF Uganda Zone of Influence (ZOI), which covers 38 districts spread across four regions of Uganda.

    Responsibilities

  • The IT Specialist will manage the IT network, and computer equipment for the project.
  • Under the direction of the Director of Finance and Administration, s/he will be responsible for the proper maintenance and functioning of the server, computer equipment, and multimedia equipment as well as for the design and maintenance of the project’s webpage and databases.

    Other responsibilities include:

  • Manage and troubleshoot all software, servers, local networks and IP PBX system.

  • Assess local availability of IT equipment.

  • Assist in procuring and providing staff with appropriate IT and communications equipment (cell phones, satellite phones, laptops, cartridges, toner etc.).

  • Provide technical advice and support to
    service arrangements with Ugandan ICT service providers.

  • Design and maintain databases relating to the project’s business contacts and monitoring and evaluation.

  • Verify, as required, data entry by project staff and partners.

  • Properly maintain all computer and multimedia equipment in the project offices

  • Quickly respond to problems or interruption in network access

  • Help project staff with computer-related problems, requests, or questions.

  • Resolve problems with network connection caused by factors outside the office space.

  • Stay on-call when out of the office to help staff with problems or questions related to the network.

  • Maintain communications with the DAI home office to resolve IT related problems.

  • Serve as an expert on DAI’s Technical and Administrative Management Information System (TAMIS), including troubleshooting, following up on customizations, and coordinating with the TAMIS home office backstop.

  • Regular communication with the DAI home office IT operations team regarding network, system hardware and software changes/issues/updates and user registration, updates and termination.

  • Maintain email accounts for all staff and confidentiality of all passwords and other restricted information.

  • Other IT-related tasks as assigned by the Director of Finance and Administration.

    Qualifications

  • BS in Computer Science or related field required

  • 3-5 years’ experience working in an IT administration position required

  • Proficiency in English required.

  • Experience working with Microsoft-based applications.

  • Experience working for donor-funded projects preferred

    Supervisory Responsibilities

  • The IT Specialist will have no supervisory responsibilities.

    Base of Operations

    Kampala, Uganda

    Reporting

    The IT Specialist will report to the Administration and Human Resources Manager


    How to apply

  • Please send your CV and letter of interest to IAMrecruitment@dai.com with “IT Specialist” in the subject line by December 6, 2019.

  • Only short-listed candidates will be notified

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