Cytonn Operations Manager Jobs in Nairobi

Cytonn Investments is an independent investments management firm, with offices in Nairobi - Kenya and D.C. Metro - U.S.

We are primarily focused on offering alternative investment solutions to global and local institutional investors, individual high net-worth investors, and diaspora investors interested in the East-African region.

Our investments are in real estate and private equity. Real estate investments are made through our development affiliate, Cytonn Real Estate, where we currently have over Kshs. 82 billion (USD 820 mn) of projects under mandate across ten projects.

In private equity, we invest in banking, insurance, education, and hospitality. Our financial services investments in Sub Saharan Africa are made through our Cytonn Financial Services Fund (CFSF) through which we are the 5th largest shareholder in NIC Bank in Kenya.

Investments in education and hospitality are made through Cytonn Education Services and Cytonn Hospitality, respectively.

The primary responsibility is to work alongside the Senior Operations Manager and Senior Management, to ensure the day-to-day execution of all Group operations, with speed and accuracy.


  • Responsibility of working with most of Cytonn’s support services functions, and all Group support functions, with a view to developing them into proactive, flexible and responsive support functions focused on growing the business, meeting client needs, with a focus on the risk / return proposition in decision making;
  • Forge working relationships with company executives and team leaders with a view to providing execution leadership that enhances our strategic position and value proposition in the market;
  • As part of a team working with the Chief Executive Officer and Chief Operating Officer, lead direction of company resources to the most productive uses by making strategic choices in terms of products, markets and strategies in order to create maximum value for Cytonn's stakeholders;
  • Work with the Team towards the development of strategic management initiatives, which include
  • expansion,
  • acquisitions,
  • staffing levels,
  • cost-containment,and
  • consolidation of multiple locations, Special Purpose Vehicles and portfolio companies;
  • Assist in directing initiatives, objectives and all aspects of Cytonn’s operational policies;
  • Measure effectiveness and efficiency of operational processes both internally and externally and find ways to improve processes;
  • Contribute fully to the development of company strategy across all areas of the business, challenging assumptions and decision-making as appropriate and providing financial analysis and guidance on all activities, plans, targets and business drivers;
  • Alongside the departmental heads, review department plans, goals and initiatives, budgets and structural setups of each department; monitor progress and changes and keep senior leadership team abreast of the organization’s financial status;
  • Working with our technology department and respective businesses, support the ongoing automation project aimed at transforming the organization into an IT company that happens to offer investment and real estate products and services;
  • Any other duties as may be assigned from time to time.


  • Degree, with at least a 2nd Class Upper Division is preferred. Masters in administration/strategic management will be an added advantage.
  • At least a B+ in KCSE is preferred, or any equivalent recognised high-school B+ grade.
  • At least 5-years of overall professional experience, and applicants must have experience in Management Consulting / Business Consulting from a recognized firm.
  • Understanding of all business functions, including investments, real estate, finance, operations, administration, human resources, marketing, legal and brand.
  • Demonstrable competency in strategic planning and business development.
  • Skills in organizational development, personnel management, budget and resource development, and strategic planning.
  • Possess personal qualities of integrity, credibility, and commitment to Cytonn’s mission and vision.
  • A track record in financial management. A successful track record in setting priorities; keen analytic, organization and problem-solving skills, which support and enable sound decision-making.
  • Excellent communication and relationship building skills with an ability to prioritize, negotiate, and work with a variety of internal and external stakeholders.
  • Ability to handle multiple tasks simultaneously, with great accuracy, organization, attention to detail and follow-through.
  • Ability to carry out assigned projects to completion with minimal directions.
  • Communicate effectively verbally and in writing; ability to establish and maintain solid relationships with staff members, clients, administrators and custodians.

    How to Apply

    Interested candidates should apply online by August 23rd, 2018

    For more information and job application details, see; Cytonn Operations Manager Jobs in Nairobi

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