CWS Cultural Orientation Coordinator Jobs in Kenya
CWS Cultural Orientation Coordinator Jobs in KenyaPrimary Purpose This position is responsible for overseeing United States Refugee Admissions Program (USRAP) Cultural Orientation activity for RSC Africa.
This includes coordinating workflow within Cultural Orientation department and collaborating with other program departments.
This position ensures that RSC Africa processing priorities and targets are met and that standard operating procedures are strictly followed.
The position also provides oversight to the English Language Program (ELP) and the Interpreter Unit, including overseeing processes related to contracted interpreters, child minders, and ELP teachers at RSC Africa.
The position is a member of the RSC Africa Leadership Team and Senior Programs Team.
The position directly supervises one CO Program Manager, one English Language Program Supervisor, one Curriculum Development Specialist, and one Interpreter Supervisor.
The position indirectly supervises CO Supervisors, CO Senior Trainers, CO Trainers, CO Program Assistants, and Interpreter Support Assistants.
The position reports to the RSC Africa Deputy Director.
Data Management and Analysis
Valid U.S. passport is required
Bachelor’s Degree in a related field required.
Master’s Degree preferred.
Ten (10) years’ work experience is required.
Five (5) years of direct supervisory experience with responsibility for hiring, evaluating performance, administering corrective action and directing day to day work is required.
Demonstrated management experience with a refugee serving/processing agency(s) preferred.
Previous experience working at a domestic resettlement agency or on an overseas cultural orientation program is preferred.
Thorough knowledge and comprehensive understanding of the US Refugee Admissions Program and WRAPS database.
Detailed knowledge of case processing SOPs and the role of WRAPS in case processing preferred.
Advanced computer knowledge, specifically with MS Access, MS Outlook, MS Excel and other statistical analysis programs.
Strong English communication skills, both oral and written.
Strong analytical skills and excellent report-generation skills with the ability to understand process and document information for a variety of audiences.
Strong supervisory skills and understanding of performance management systems.
Excellent organizational and time management skills.
The CO Coordinator must have the ability to:
work independently, and manage a large and diverse workload under pressure with competing priorities;
maintain high performance standards with attention to detail;
Work as a team member in a multi-cultural environment and represent CWS and RSC Africa as a member of senior management;
Travel in Sub-Saharan Africa on short notice under sometimes difficult conditions
Conduct oneself in a professional and courteous manner at all times to represent the professional and institutional interests of the Church World Service and the Resettlement Support Center Africa;
Communicate effectively both verbally and in writing;
Follow instructions from the Supervisor with a positive and receptive attitude;
Deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;
Conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;
Maintain a high performance standard with attention to detail;
Carry out all of the duties of the position efficiently and effectively with minimal supervision;
Work independently and contribute to overall operations of RSC Africa;
Manage a large and diverse workload under pressure with competing priorities;
Analyze and solve complex problems and make sound decisions;
Work well as a team in a multi-cultural environment while maintaining a high level of motivation;
Effectively manage RSC Africa’s resources; and
actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP).
Physical This position requires sitting, standing, walking, handling objects (manual dexterity), using fine finger movements and lifting/carrying light loads.
Environmental Incumbents in this position will be exposed to marked changes in temperature and/or humidity, dust and infectious diseases and harsh weather climates.
The US Embassy rates Kenya as both HIGH in crime and HIGH in terrorism.
Incumbents should fully understand the insecurities present within Kenya and the region.
Ensure effective exchanges of information with others
Ensure constructive and supportive interactions with others.
Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations.
Work effectively and contribute as a member of a team.
Analyze information and develop solutions to challenges that arise during the course of performing a job.
Successfully lead a group to achieve operational goals
Building and Leading Effective Teams
Earn the respect of team members, create strong morale and spirit on the team and utilize the unique skills of all team members.
Accurately anticipate future consequences and trends and translate them into the fulfillment of workable strategies and plans.
How to Apply
For more information and job application details, see; CWS Cultural Orientation Coordinator Jobs in Kenya
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