Customer Service Supervisor at APM Terminals Jobs in Nigeria

Customer Service Supervisor at APM Terminals Jobs in Nigeria


  • APM Terminals is the global terminal operating arm of the A.P. Moller-Maersk Group. APM Terminals operates a Global Terminal Network of 76 operating port and terminal facilities and 117 Inland Services operations in 59 countries around the globe.

    Key Responsibilities

  • Manage customer service officers and ensure that they perform their duties well.

  • Work as back-up for any of the roles performed by the Customer Service Officers.

  • Ensures error-free Invoices, TDOs, Receipts, Exit Notes and Booking of containers to avoid loss of revenue by the Company.

  • Reports any system error in any of the documents mentioned above to the Customer Service Manager

  • Interacts with customer to answer enquiries and convey information.

  • Performs any other related activities, as designated by the Customer Service Manager.

    We Are Looking For

  • Require at least five years or more of strong supervisory experience in container terminal operations environment, or similar, related industry.

  • A university degree in Logistics, Business Administration or related discipline

  • Advanced computer skills with a sound understanding of modern terminal planning and control systems.

  • Require an in-depth, comprehensive understanding of container terminal operations

  • Provide leadership and ensure cooperation and support from employees and contractors in all areas of terminal operations to achieve operational objectives of the business using a teamwork approach.

  • Fluent in English and local language (where applicable).

  • Knowledge of APM Terminals Operating System..

  • Ability to meet objectives while promoting a team environment and developing people.

  • Ability to work under pressure.

    We Offer

  • APM Terminals Apapa Ltd. offers tremendous growth, career and leadership opportunities for those with the ambition, drive
    and dedication to become one of the best.

  • If you see yourself being part of a team that helps the global economy grow through our worldwide network of customers and terminals, then we definitely want to hear from you!
    Working at APM Terminals brings a unique blend of being part of an exuberant, enthusiastic and fast-paced logistics company.

  • You will have the opportunity to be exposed to various fields of expertise, from operations to customer service that will accelerate your development.

  • We believe in encouraging our employees to learn, take risks, and grow their careers.

    Application Closing Date

  • 5th February, 2020.

    How to Apply

    For more information and job application details, see; Chief Operating Officer at APM Terminals Jobs in Nigeria

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