Customer Relations Officer Jobs in Kenya

Customer Relations Officer Jobs in Kenya

  • Our Client offering courier services is looking for a Customer Relations Officer to be based in their Nairobi Office.


  • Keeping the Office Clean and Organized

  • Receiving Calls and handling queries

  • Handling walk-in customers and closing walk-in sales.

  • Handling all incoming mail (Physical mail and email)

  • Maintaining supplier and customer database in soft copy.

  • Preparing and processing all customer invoices and payments.

  • Following up on payments from customers.

  • Coordinate with company riders for collections and deliveries.

  • Allocate and manage the rider delivery schedule on a daily basis to ensure balance and efficiency of deliveries.

  • Performing any other duties that may be assigned.


  • Minimum Education level: Diploma in Business Management.

  • One year working experience.

  • Good IT Skills Ms Office suite (Word, Excel).

  • Organized and responsible.

  • Good multi-tasker with attention to detail.

  • Ability to meet strict deadlines.

  • Efficient and a quick learner.

  • Good Customer Service Skills.

    How to Apply

  • If your background and competence meet the above requirements, please send your application letter, Send your application letter and CV to

  • Deadline: 21st October 2021.

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