CRS NGO Head of Office Jobs in Uganda

CRS NGO Head of Office Jobs in Uganda

Job Summary:

The Yumbe Head of Office will manage, provide technical oversight, and represent Catholic Relief Services' (CRS) activities from the fully operational sub-office in Yumbe to ensure implementation of high-quality programs serving the poor and vulnerable.

Based in Yumbe, the Head of Office will lead the development of future emergency proposals, ensuring activities are innovative and meet the demonstrated needs of the host and refugee community.

Job Responsibilities:

  • Manage planning and implementation of all key activities at the sub-office level ensuring alignment with Country Program (CP) and agency strategic program quality and operations excellence priorities and standards.
  • Effectively manage talent and supervise, motivating a mid-size field team to do the best work they can.
  • Manage team dynamics and staff well-being.
  • Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
  • Monitor and assess performance to ensure adequate capacity.
  • Contribute to staffing plans and recruitment process of senior staff.
  • Supervise budgets, approve expenses, monitor spending, and make adjustments in line with high program quality standards, operational needs, and donor requirements.
  • Lead the development of high quality, compelling proposals and donor relationship cultivation to strengthen the program portfolio.
  • As the primary representative of CRS in Yumbe, strengthen existing and develop new relationships with local partners, government and community organizations.
  • Proactively and effectively manage resources and promote stewardship, ensuring program and operations teams and partner staff have and optimize the appropriate human, financial, and material resources and tools.
  • Lead the implementation of ICT4D technologies and other innovations to improve program quality effectiveness and efficiency.
  • Serve as the security focal point.
  • Proactively manage security and mitigate security risks.
  • Ensure a safe work and living environment through leading implementation of safety and security protocols and staff care and well-being best practices.
  • Ensure high-quality project implementation, management, and compliance with programmatic standards, policies and procedures through project review systems and quality control (comprehensive M&E systems, budget review and analysis).
  • Empower MEAL team to strengthen CRS accountability systems and fully digitize M&E system through CRS' preferred CommCare software, with data visualized through project-level dashboards accessible in Kampala.
  • Promote documentation of program reviews, success stories, and lessons learned.
  • Monitor day-to-day operations to ensure all operational services (HR, Finance, Supply Chain, Admin, ICT) are delivered with high quality in an efficient manner and adhere to policies.
  • Manage risk and address challenges that affect the proper stewardship, optimal utilization and maintenance of program assets and resources (financial, human, and material).
  • Create and maintain the proper conditions for learning.
  • Establish a safe environment for the sharing of ideas, solutions, and difficulties and the capacity to detect, analyze and respond quickly to small deficiencies.
  • Identify capacity strengthening needs for staff and partners and coordinate with CRS Uganda program and operations teams to address capacity strengthening.

    Experience & Requirements:
  • Master's Degree in International Development, International Relations, or another relevant field.
  • Minimum of 5 years work experience in an international non-profit, development, and/or humanitarian organization with progressive responsibilities and project management experience.
  • Preferable to have no less than 3 years working in a refugee/emergency context.
  • Experience working with projects funded by multiple public donors, including UNHCR.
  • Experience in stakeholder management and establishing and strengthening community partnerships.
  • Staff management experience and abilities that are conducive to a learning environment.
  • Knowledge of procurement and general office administrative/management issues
  • Proficient in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing Applications, and information management systems.

    Personal Skills
  • Excellent strategic, analytical, systems thinking, and problem-solving skills, with capacity to see the big picture and ability to make sound judgment and decisions.
  • Strong relations management abilities.
  • Ability to relate to people at all levels internally and externally.
  • Strategic in how you approach each relationship.
  • Proactive, resourceful, solutions-oriented and results-oriented
  • Able to live in an environment where everyday comforts may not be readily available.

    Key Working Relationships:
  • Supervisory: The Head of Office - Yumbe will directly supervise the WASH Project Manager, the Livelihoods Project Manager, the Shelter and Settlements Program Manager, the Emergency MEAL Manager and the Yumbe Operations Manager, all based within the sub-office.
  • Internal: Country Representative, Head of Programs, Head of Operations, Humanitarian Response Department, Yumbe-based emergency team, Refugee Response Manager -- Hoima, and Kampala-based operations staff.
  • External: Government of Uganda Office of the Prime Minister Department of Refugees (OPM), UNHCR, local/international NGO offices, other UN agencies.
  • These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
  • Integrity
  • Continuous Improvement & Innovation
  • Builds Relationships
  • Develops Talent
  • Strategic Mindset
  • Accountability & Stewardship
  • Emergency Competencies
  • Communicates strategically under pressure
  • Manages stress and complexity
  • Actively promotes safety and security
  • Manages and implements high-quality emergency programs

    How to Apply
  • Interested and qualified candidates should apply online by 7th October 2019
  • For more information and job application details, see; CRS NGO Head of Office Jobs in Uganda

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