Corporate Staffing Services IT Mediation & Business Intelligence Specialist Jobs in Kenya

Corporate Staffing Services IT Mediation & Business Intelligence Specialist Jobs in Kenya


About This Role

  • Reporting to the Manager of Business Support Systems, the job holder will be required to administer and support BI and Mediation applications.

  • In addition he/she will liaise with the business to ensure expectations are met on time.

    Responsibilities

  • Monitor BI and Mediation applications ensuring that all downstream applications receive inputs.

  • Perform data catch-up and other corrective actions in the event of faults.

  • Perform data quality and consistency checks on data in the BI and Mediation applications.

  • Generate and circulate daily, weekly and monthly application QOS reports.

  • System administration of BI and Mediation system by ensuring system and user configurations are set up correctly.

  • Handling business requests which involve carrying out feasibility study and implementation on BI & Mediation systems.

  • Document BI and Mediation processes/systems and ensure they are up to date.

  • Perform troubleshooting, first/second level support and resolution of issues with respective system vendors.

  • Project involvement in procuring and implementation of BI and Mediation systems /upgrades.

  • Involvement in system design and assess the effectiveness of technology resources already in use or new systems that are being implemented

  • Redundancy and back up management – ensuring redundancy for BI and Mediation are backed up and that backup system is available and working.

  • Carry out system maintenance together with system administrators and database administrators to
    ensure Mediation and BI systems are functioning optimally e.g. disk space check/expansion, memory & CPU checks
    Generate on-demand reports for the business users

  • Training of users

    Qualifications

  • A degree in Computer Science or Information Technology

  • Qualification in Programming / Databases

  • Qualification in ITIL /E-TOM,

    Experience

  • At least 5 years background in IT with specialization in Telecommunication B.I and Mediation applications

  • Proficient in Unix & Microsoft OS, Unix Scripting, programming and Relational Databases

  • Experience in documenting processes and system architectures

  • Proven experience in implementation of projects with regards to B.I. and Mediation

    Professional Skills

  • Drive and Initiative

  • Customer focus

  • Ability to work well as a part of a team

  • Problem solving

  • Ability to work long hours to meet deadlines

  • Good interpersonal skills, innovative and creative

  • Ability to work without supervision

    How to Apply

    For more information and job application details, see; Corporate Staffing Services IT Mediation & Business Intelligence Specialist Jobs in Kenya

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