Corporate Staffing Services Assistant Hotel Manager Jobs in Kenya

Corporate Staffing Services Assistant Hotel Manager Jobs in Kenya

  • The Assistant Hotel Manager reports to the Hotel Manager.


  • Supervises Housekeeping Manager and Front office Manager, at the direction of the Hotel Manager

  • Assists Hotel Manager as directed

  • Assists Food and Beverage Manager during all meal services

  • Performs duties of Hotel Manager when Hotel Manager is off duty

  • Prepares with Hotel Manager for turnover and handoff of duties during scheduled time off
    Present and available during all meal services, either front or back of house

  • Ensures Housekeeping Manager is keeping all staterooms and public spaces clean

  • Assists with room inspections

  • Prepares for turnaround day process

  • Oversees bar operations and manages wine/liquor inventory

  • Displays leadership and maintains professional presence

  • Visible and available to all guests and crew

  • Holds officers and crew accountable to American Cruise Lines’ standards

  • Complies with Fahari Hotels’ Operations Manual, service standards, and procedures

  • Assesses the performance of the management team and provides immediate corrective feedback

  • Anticipates the needs of guests

  • Responds quickly to guest requests and ensures follow through of service delivery

  • Identifies problems, resolves immediately, and requests home office support as needed

  • Assists with breakfast, lunch, and dinner services, cocktail hour, and onsite events

  • Oversees staff orientation, training, scheduling, staff appearance uniform standards, and discipline

  • Maintains impeccable cleanliness in all areas and ensures all housekeeping standards are followed

  • Maintains sanitation and cleanliness standards of hotel

  • Monitors business transactions, accounting, timecards, and home office reporting

  • Tracks all hotel maintenance items and ensures completion

  • Creates consistent and positive crew experiences to improve employee retention


  • Bachelor’s degree in Hospitality Management or Hotel & Restaurant Management

  • Business degree may be considered with management and hospitality experience

  • Minimum 3 years management experience at a full-service hotel or resort

  • Strong organizational skills and excellent verbal and written communication skills (English)

  • Proficiency in Microsoft Office

    Attributes for Success

  • Ability to motivate, train, and assess individual and team performance
  • Superior time management

  • Ability to manage and solve problems

  • Sense of urgency in all customer requests

  • Positive attitude and receptive to continuous performance feedback

  • Consistent, accountable, confident, assertive, and committed

    Work Schedule

  • Accommodations and meals are provided at the hotel

  • One off duty during the week

    How to Apply

    For more information and job application details, see; Corporate Staffing Services Assistant Hotel Manager Jobs in Kenya

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