Co-operative Bank of Kenya Loans - Debt Collection Officer Jobs

Co-operative Bank of Kenya Loans - Debt Collection Officer Jobs

Job Details:

  • Our client, a leading urban Sacco based in Nairobi is seeking for qualified, experienced and highly motivated individuals to fill this position.

    Core Responsibilities

    • Prepare reports and make recommendations on outstanding loans for further decision making.

    • Maintain an updated register on loan related insurance claims and ensure prompt reimbursement.

    • Monitor debt collection response cycles and contacts as well as credit control performance.

    • Report and monitor all risks associated with loan recovery.

    • Ensure collection portfolio remains within accepted limits by monitoring accounts on daily basis and appropriate actions taken.

    • Investigate and resolve any customer cases queries and complaints.

    • Regularly review non-performing loans and initiates recovery plans.

    • Ensure loan repayments and submit reports about the same.

    • Review cases already handed over to Credit Board for review.

    • Compile all required periodic loan recovery reports.

    • Compile and submit CRB Reports.


    • Good analytical, communication and interpersonal skills.

    • High degree of integrity.

    • Outstanding organizational and time-management abilities.

    • Problem-solving and decision-making aptitude.


    • Diploma in Cooperative Management or a related field,

    • Bachelor’s degree or professional qualifications in a related field will be an added advantage.

    • Minimum holder of grade C+ in KCSE.

    • Ability to use the computer efficiently.

    • Valid Certificate of good conduct.

  • Experience in Months: 12

  • Level of Education: Associate Degree.

    How to Apply

  • Interested and qualified applicants are requested to download and fill out the online application form below and submit to

  • by 21st July 2021.

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