Comviva Mobile Money Technical Operations Jobs in Kenya

Comviva Mobile Money Technical Operations Jobs in Kenya

Job Details

  • Comviva (formerly known as Mahindra Comiva) is a value-added services provider for mobile operators.

  • Comviva has customers in over 90 countries, predominantly in Asia, the Middle East, Latin America and Africa.

  • It offers messaging, mobile Internet, content, mobile commerce, prepaid and "business support solutions".

  • It is headquartered with its main R&D and network operation center in Gurgaon, Haryana. Comviva also has offices in Bangalore and Mumbai.

  • It has international offices in South Africa, Dubai, Singapore, Thailand, the United Kingdom and the United States.

  • In 2012 Tech Mahindra bought 51% stake in Comviva.

    Profile Summary:

  • The candidate will be responsible for MFS Operations, Implementation, Client Interfacing and Escalation Management .

    Position Requirements:

    • Holding a bachelor degree/ Master Degree in Tech preferable BE/BCA/B-Tech/MCA.

    • Experience Required: 10 - 15 years

    • Good understanding of System Administration (Linux & Windows) and Database (Oracle).

    • Good Understanding of Database Performance Tuning, Database Security, Database Management and Data Maintenance.

    • Working experience of protocol domains of Mobile Money Network/Environment is required, such as knowledge of mobile money protocols ISO, HTTP get/post, HTTPS as well as other known standard protocols like SMPP, Diameter, SNMP, SOAP etc.

    • Understanding of Telecom & IP
    Networking fundamentals

    • Knowledge of Mobile voucher solutions, IN Interface for Airtime top-up , to the Post-paid Billing system for bill payment & to KYC system for eligibility criteria.

    • Good knowledge of service operations processes (at least 2+ years of experience on handling incidents, problems, changes, etc.).

    • Liaise directly with customers on service requests or problems, ensure understanding of business impact associated with problems and keeps the customer informed as part of the resolution process

    • Working Knowledge of M-Commerce(Mobile Money, IN and Etop-up Systems)

    • Experience and knowledge of banking application, mobile security and compliance is an added advantage for the candidate

    • Excellent oral and written communication and interpersonal skills

    How to Apply

  • For more information and job application details, see; Comviva Mobile Money Technical Operations Jobs in Kenya

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