CMC Motors Group CRM Manager Jobs in Kenya

CMC Motors Group CRM Manager Jobs in Kenya


  • CMC Group as part of Al - Futtaim Group was incorporated as a private limited company in July 1948 when Mr Allen and Mr Cooper came to East Africa to sell Land Rovers.

  • Today,CMC Motors Group limited Kenya,Cooper Motors Limited - Uganda,Hughes Motors limited-Tanzania and Hughes Agriculture United -Tanzania are the trading companies under CMC Holdings limited,as well as owning a 33 percent shareholding in Kenya Vehicle Manufacturers United.

  • CMC Group is a leading player in East Africa Motor Industry with distribution rights for Ford, Mazda, Suzuki,UD Trucks & Buses, Eicher,Renault range of Trucks (medium and heavy commercial),New Holland Tractors and an array of farm Implements.

  • CMC Group, headquartered in Nairobi,has Seven Branches in Kenya and together with its subsidiaries has the largest distribution network in East Africa for Vehicle Sales,Parts and Service Outlets.

  • We seek to recruit a dynamic, passionate, self-driven and result-oriented professionals to fill the roles below;

    CRM MANAGER

    Key Responsibilities

  • Perform the CRM System Data Analysis and Interpretation to assist the Business Maximize its commercial opportunities.

  • Ensure proper assimilation of the Dynamic CRM system within CMC Group by guiding all Business Portfolio stakeholders on all aspects of the Dynamic CRM System usage across the Business.

  • Periodic evaluation of the performance of the Dynamics CRM System within the Group,in conjunction with the Group Heads of IT,Marketing,Sales
    and Customer Relations.to demonstrate the System's Return on Investment to the Business.

    Minimum Qualifications, Knowledge
    Experience & Key Competencies


  • Bachelor's Degree in a Business-Related Field preferably Marketing,Sales or Information Technology.

  • Minimum 4 years'experience in areas of Corporate Sales, Marketing and Customer Relations;and a working knowledge of a reputable Customer Relationship Management System.

  • Proven Ability to analyze Business Sales,Marketing and Customer Relations Needs and Processes and align the same with the Company CRM system.

    How to Apply

  • Interested candidates who meet the above qualifications and experience should apply for the role via the email

  • hr.recruitment@cmcmotors.com or hand delivered via the below address by 10th January 2020

  • Applications to Include CVs with details of daytime contacts,current and expected salary,notice period required to take up appointment, names and contacts of three professional referees.

    The Group Human Resources Manager CMC Holdings Limited
    P.O.Box 30135-00100
    Bruce McKenzie House, Lusaka Road, Nairobi, Kenya

  • CMC is an Equal Opportunity Employer committed to diversity and gender equality.

  • Applications without the relevant qualifications will not be considered.

  • Any form of canvassing shall lead to automatic disqualification.

  • Only shortlisted candidates will be contacted


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