Client Service Executive Jobs in Nairobi, Kenya

Client Service Executive Jobs in Nairobi, Kenya


  • Our client is a first growing branding company in the region with demonstrated admiration and increased market share.

  • To continue supporting their expansion, they are seeking to recruit a dynamic, resilient, self-motivated and performance oriented individual to strengthen their Clients service function.

    Job Purpose:

  • The job holder will be responsible for managing and servicing existing Clients while prospecting and developing new accounts with a focus on building long term customer relationships and increasing sales revenue.

    Key Result Areas

  • Grow and retain existing clients by presenting new solutions to them, develop strong relationships.

  • Plan prepares and presents persuasive approaches and pitches to potential clients

  • Create awareness of client’s products answering product queries on phone or email and offering advice to clients in order to close sales.

  • Come up with effective sales and marketing strategy and execute them to completion to generate revenue

  • Negotiate with clients on price, cost, delivery and specifications of products to be offered

  • Monitor product delivery quality and advice on best practices to ensure customer satisfaction.

  • Prepare and adequately share up to date work status reports with all relevant
    stakeholders both internally and externally on a regular basis.

    Job Requirements

  • Degree in Sales and Marketing or any related business qualification

  • 3-4 years’ experience in a branding industry, banking, or media houses

  • Demonstrated ability to creatively provide solutions from scratch, launch and implementation of brands.

  • Passionate in customer management, service delivery and general marketing industry.

  • Strong commercial and marketing background.

  • Excellent negotiation and presentation skills.

  • Self-motivated and ability to work with minimal supervision.

    How to Apply

  • Qualified and Interested applicants should send their detailed CV, indicating their current and expected salaries to

  • talents@balteumconsultants.com not later than 5.pm 20th June, 2020.

  • Only shortlisted candidates will be contacted.

    “Our client embraces equal opportunity for all”


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