Cigna Intake Care Representative Jobs in Kenya

Cigna Intake Care Representative Jobs in Kenya


  • You are a member of the Integrated Health Team, servicing the International Organisations.
  • More specifically you’ll take part in the CARE team, a team of non-clinically trained staff, and close work together with the CARE teams worldwide (Antwerp – Madrid – Kuala Lumpur – Singapore - Greenock – Nairobi)
  • You are responsible for the timely sending of all Guarantees of Payments together with your colleagues.
  • The Guarantee of Payment is a confirmation towards the hospital regarding length of admission, treatment and insured amount.
  • To be able to provide this confirmation, the following steps are necessary:
  • You analyse requests for medical treatments and hospitalizations.
  • You verify the patient’s extent of cover, our relationship with the provider, the need for medical review and the costs.
  • You monitor the file from an administrative perspective and work in close cooperation with the Care Coordinators and Case Managers.
  • You have frequent contacts with medical providers and individual insured, mainly by phone, to obtain all necessary information.
  • You are the focal point of contact for hospitals regarding all their questions related to the Guarantee of Payment.
  • All our clients and medical providers are internationally located. Therefore you manage the English language well, both spoken and written.

  • You are fluent in English, both spoken and in writing.
  • Knowledge of other languages (French, Spanish, German) are desirable.
  • You have an analytical mind.
  • You work in an accurate and independent way.
  • You can work against deadlines.
  • You are stress resistant.
  • You are a team player.
  • Work experience in a medical environment is a plus, though not required.

    For More Information and Job Application Details, See;Cigna Intake Care Representative Jobs in Kenya

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