Church World Service Child Protection Specialist - International Jobs in Kenya

Church World Service Child Protection Specialist - International Jobs in Kenya

CWS RSC Africa

  • The Resettlement Support Center (CWS RSC Africa) operates a US refugee resettlement program in sub-Saharan Africa through a Cooperative Agreement with the Department of State/Bureau of Population, Refugees and Migration.

  • CWS RSC Africa is responsible for the preparation of refugee case files for adjudication by US Citizenship and Immigration Services (USCIS) officers, as well as the out-processing and cultural orientation of all approved cases.

  • CWS RSC Africa is administered by the Church World Service Immigration Refugee Program (CWS/IRP) and is based in Nairobi, Kenya, with a sub-office in Pretoria, South Africa.

    Primary Purpose

  • This position is responsible for overseeing the case processing of refugee cases that include minor children in vulnerable situations and/or outside of the nuclear family structure.

  • The Specialist ensures that RSC Africa’s standard operating procedures are strictly followed and those processing decisions are in the best interest of the minor.

  • This position works closely with the field teams and Nairobi-based management.


  • This position reports directly to the Protection Supervisor.

    Essential Duties

  • Provides training to RSC staff on minor case processing, minor counselling, child friendly interviewing techniques, and analysis of the BID.

  • Reviews, updates and drafts SOPs on minor processing and monitors implementation of SOPs.

  • Monitors weekly minor reports to identify urgent cases and to move cases more quickly through the USRAP pipeline through effective case management and pipeline management.

  • Liaises with UNHCR, PRM, CIS, RPC and RAs on issues related to minors.

  • Represents RSC Africa at Nairobi BID panels and provides technical expertise and training to partners on USRAP minor case processing

  • Determines, in conjunction with other partners, the best resettlement options for all minors. When necessary, counsels minors (and their non-parent guardians) about the various resettlement options available, the realities of life in the US, and benefits of the refugee foster care program, etc.

  • Serves as focal point and provides technical expertise for field team staff during circuit rides.

  • Ensures the completion and quality of all minor questionnaires through regular review and feedback

  • When the child is at immediate risk, coordinates with other partners to ensure appropriate action is taken.

  • Reviews, updates and drafts regular reports and analysis and submits quantitative and qualitative data from a wide range of sources.



  • Bachelor’s Degree or four (4) years of paid work experience in lieu of a Bachelor’s Degree is required.

  • Master’s degree preferred.


  • Five (5) years of paid work experience is required.

  • Two (2) years of related experience in child protection in refugee contexts is required.

  • Overseas experience in a developing country is preferred.

  • Second language an advantage; Somali, French, Amharic, Kinyarwanda, Kiswahili or Arabic preferred.

  • Experience with overseas processing or US Refugee Resettlement preferred.


  • Through knowledge of the US Refugee Admissions Program and WRAPS database.

  • Strong verbal and written English language skills.

  • Demonstrated computer skills, especially Microsoft Word, Excel, Outlook.

  • Strong organizational and time management skills.

  • High level of professionalism especially with partners.

  • Meticulous attention to detail.


    The Child Protection Specialist must have the ability to:

  • work as part of team in a multi-cultural environment;

  • take initiative in formulating procedures and training plans to improve operations;

  • ensure policies and procedures are implemented and executed in accordance with guidelines and standard operating procedures;

  • deal effectively and courteously with a large number of associates, outside agencies, refugees and members of the general public;

  • travel extensively throughout the regions,
    sometimes on short notice and under difficult conditions;

  • travel in sub-Sahara Africa on short notice and under difficult conditions to meet demands of a dynamic operational program;

  • maintain a high performance standard with attention to detail;

  • communicate effectively both verbally and in writing;

  • follow instructions from the Supervisor with a positive and receptive attitude;

  • exercise good judgement and seek guidance as appropriate when confronted with unanticipated problems;

  • conduct oneself in a professional and courteous manner to represent the best interests of RSC Africa and CWS/IRP;

  • carry out all of the duties of the position efficiently and effectively with minimal supervision;

  • work independently and contribute to overall operations of RSC Africa;

  • take initiative in the development and completion of projects;

  • lead others and address issues as they arise;

  • maintain strict confidentiality with RSC Africa administrative and operational information;

  • manage a large and diverse workload under pressure with competing priorities;

  • analyze and solve complex problems and make sound decisions;

  • work well as a team in a multi-cultural environment while maintaining a high level of motivation;

  • effectively manage RSC Africa’s resources;

  • actively participate in the implementation of the U.S. Refugee Admissions Program (USRAP)

    Working Conditions

  • Physical This position requires bending, squatting, crawling, climbing, kneeling, sitting, standing, walking, pushing/pulling, handling objects (manual dexterity), reaching above shoulder level, using fine finger movements and lifting/carrying heavy loads.

  • Environmental Incumbents in this position will be exposed to excessive noise, moving machinery, marked changes in temperature and/or humidity, dust and infectious diseases, harsh weather climates, non-ventilated spaces and working in confined quarters.

    Special Requirements

  • Background check is required before the start of employment.

  • A valid U.S. passport and the ability to maintain a valid U.S. passport throughout the entire appointment is required, which includes having enough passport pages for travel.

  • The candidate should be of good health, willing and able to travel extensively in often difficult conditions, and have a high degree of flexibility.

  • Must be legally eligible to work and obtain a work permit in Kenya.

  • Must have proof of Yellow Fever vaccination before traveling for RSC Africa. Employee will be entrusted with the receipt, custody and payment of money.



  • Ensure effective exchanges of information with others.


  • Ensure constructive and supportive interactions with others.

    Job Knowledge

  • Utilize and apply job related knowledge to complete job tasks at a level that meets or exceeds expectations.


  • Work effectively and contribute as a member of a team.

    Problem Solving

  • Analyze information and develop solutions to challenges that arise during the course of performing a job.

    Program Planning and Management

  • Organize work and/or plan projects and ensure timely completion and/or successful implementation.


  • Guide and direct oneself or other individuals and groups toward a desired outcome.

    Resource Building and Stewardship

  • Balance the acquisition or investment of organization resources with responsible use of those resources in line with the organization’s mission.

    How to Apply

  • For more information and job application details, see; Church World Service Child Protection Specialist - International Jobs in Kenya

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