CES Solutions LTD Retailshop Customer Sales Executive Jobs in Uganda

CES Solutions LTD Retailshop Customer Sales Executive Jobs in Uganda

Job Details

  • CES SOLUTIONS LTD RETAILSHOP; founded in 2019; Is a Fast Moving Consumer Goods Retail Chain specializing in essential one stop foods and non-food items for households in the Community with the aim of providing immediate Nutritional and Health benefits to the family who attest to a Humane; Friendly and Graceful Customer experience.

  • We envision an empowered community living happy and fruitful lives.

  • By prioritizing Life first, our mission is to provide all essential food and non-food products to households in one-stop accessible and convenient centre for improved quality of family life.

  • Our core values are: Compassionate Service, Integrity, Innovation and inclusiveness. Our Physical Office Location is Near Tooto Ndiiwulira Nursery School-Mbalwa (easily accessible by tarmac road UNBS office route or Namugongo route- Kampala-Uganda)

    Position Summary

  • The ideal candidate is a God Loving, Creative, Self-motivated, emotionally stable, Organized Self-starter with a down to earth Customer Care and integrity-visibly demonstrated by a positive attitude toward work while interacting with CES SOLUTIONS LTD RETAIL SHOP Stakeholders.

  • The role requires that you demonstrate on daily basis sales/marketing skills of serving customers in a busy fast moving goods retail environment .

    Responsibilities and Duties

    • Daily opening and closing duties: - Arrive early at the store to open up; prepare for the day and the last to leave each day.

    • Maintaining storefront, including cleaning, merchandising and rotating displays professionally

    • Inspect the store shelf inventory and arrangements to ensure there is sufficient merchandise displayed in a neat and orderly fashion. Restock and organize every shelf before opening so the customer is greeted by a well-stocked retail space including Receiving, tagging, and putting out new items for sale/notifying customers of the same.

    • Greeting customers, gracefully/cheerfully answering customers’ enquiries, giving advice about products, and thanking the Customer for opportunity he/she gave to CES SOLUTIONS LTD RETAIL SHOP to serve them.

    • Listening to customers’ needs and requests, which can indicate new sales opportunities; dealing with any customer queries or complaints and timely responding to customer demand including accepting negative customer feedback.

    • Serving customers; taking payments, giving change and wrapping purchases and Keeping records of the sales you collect (online and offline) and the expenses you pay out.

    • Market the shop through local initiatives through creating promotional sales and special rewards campaigns to bring in customers and keep the shop relevant within the community.

    • Take initiative to market CES SOLUTIONS LTD RETAILSHOP in online platforms and undertake special deliveries on customer requests

    • Conduct customer satisfaction surveys and adjust service levels in line with changing customer needs

    • Prepare timely restocking requests; order stock before stock outs from wholesalers, manufacturers, agents and importers and oversee deliveries and record all of them in soft/hardcopy inventory book/file

    • Making sure sales targets are achieved as per the quarterly work plan

    • Regularly budget for the store items, equipment’s and administrative costs for timely action

    • Under take forecasting of future sales (locations and changing customer preferences) and advise management accordingly.

    • Ensure Accurate Book-keeping and stocktaking (soft and hard copy); and timely depositing cash at the bank,

    • Regularly Communicate with management through formal reports, to ensure the Retail Unit continues to run smoothly

    • Any other duties assigned

    Desired Competences

    • Pays attention to detail and is proactive

    • Active listener

    • Interest and passion for retail

    • Excellent phone and presentation skills.

    • Proficiency in Microsoft Office [Ms word, Excel and PowerPoint}

    Working Conditions

  • You are likely to work long hours, including evenings and weekends. The work may involve standing for long periods, and lifting and carrying stock.

  • Lazy individuals with untrustworthy traits such as pilfering; theft, insubordination and non-career driven attitudes are discouraged from applying for this job.


  • CES SOLUTIONS LTD RETAIL SHOP will offer competitive and commensurate package for the right candidate and it’s negotiable


    • A Minimum of Diploma or Degree in Business Administration from a recognized institution (fresh graduate preferred)

    • 1+ years of sales experience in Fast Moving Household Essential goods and products.

    • Mandatory skills

    • Excellent customer service and sales skills.

    • Planning and organisational skills

    • Numerical skills for handling cash and keeping accounts

    • Marketing and business skills

    • Good customer service skills

    • Team player and fast to learn

    • Ability to remain calm under pressure

    • Ability to make decisions

    • Strong verbal and written communicator in written and spoken English and any local languages spoken in Central Uganda.

    How to Apply

  • If you believe in making lasting contribution in the lives of families and are driven by God’s love to serve His people; in confidence submit your application letter, Personal Testimony of Christian Faith, 3 referees one of them should be a Reverend who knows personally your Christian faith, life and your overall spiritual growth and development; Updated Resume (4 pages maximum) and evidence of qualifications to Human Resources, CES SOLUTIONS LTD RETAIL SHOP; MBALWA KAMPALA by email Subject line Customer Sales Executive:

  • jobscessolutions@gmail.com . Closing date 19-06-2020


    • Applications with any of the above requirements missing will not be considered for the role.

    • All documents received with this application will not be returned and successful applicants will undergo through background checks before offer of employment opportunity.

    • No hand delivered applications will be accepted as we observe COVID-19 social distancing rules in the recruitment process.

    Females candidates are highly encouraged to apply

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