Center for Health, Human Rights and Development - IT Specialist Jobs in Uganda

Center for Health, Human Rights and Development - IT Specialist Jobs in Uganda

  • The Center for Health, Human Rights and Development (CEHURD) is looking for a qualified
    IT Specialist that will be able to install, repair and manage computer systems; maintain networks and manage the Server room - aiming for the highest functionality.

  • She/he will maintain the computer networks in the organization, providing technical support and ensuring that the entire organization runs smoothly.

  • The IT Specialist will monitor and maintain the
    computer systems, install and configure hardware and software, and solve technical problems.

  • She/he will also train and support staff and users of the systems to make appropriate and safe usage of the IT infrastructure.

  • The applicant must hold at least a Bachelor’s degree in Information Technology or Computer

  • The candidate must have experience and knowledge of computer software and hardware and a variety of Internet applications, networks and operating systems.

  • The ideal candidate will also have great troubleshooting abilities and attention to detail.

    Duties and Responsibilities of the Job

    The IT Specialist’s duties will include but not limited to:

  • Installing and configuring computer hardware, software, systems and networks

  • Developing and implementing systems maintenance schedules in line with the IT institutional policies and guidelines

  • Responding to service issues and queries from staff in a timely manner

  • Providing technical support and guidance on all matters of IT across the institution

  • Perform troubleshooting to diagnose and resolve IT problems (repair or replace parts, debugging etc.)

  • Maintain records/logs of repairs and fixes and maintenance schedule

  • Ensure security and privacy of networks and computer systems through frequent security tests and data back up

  • Organize and schedule upgrades and maintenance without denial of service interruptions

  • Providing technical support and guidance on all matters of procurement, utilization and maintenance of ICT hardware and software to the Institution and advises management on the appropriate IT strategies.

  • Establishing and advising the Institution on technical installation, priorities, standards,
    procedures, management and telecom equipment and systems.

  • Ensure that there is uptime, performance and security of the Server system

  • Maintaining confidentiality, security and reliability of the information system and all
    CEHURD IT equipment

  • Initiate and coordinate the revision/ development of the Institution’s IT and system
    security policy, strategies and user manuals.

  • Coordinate and conduct IT related capacity building programmes for CEHURD staff

  • Plans and accounts for the resources and
    performance of the ICT unit of the institution

  • Data base management including allocating and de-allocating user privileges

  • Update software in line with the IT policy.

    Person Specifications


  • A Bachelor’s Degree in Information Technology or a Bachelor of Science in Computer Engineering or a related field from a recognized awarding institution.

  • A Master’s Degree or any Postgraduate in a related field is preferred


  • At least Five (5) years of working experience, 3 of which served at an officer position in a
    public or private reputable organization.

    • Previous experience with Cisco switches, Routers, Networks and Server management

    • MCSE certification a plus

    • CISSP, CCNA, or CCNP certification a plus

    • Great troubleshooting abilities and attention to detail.

  • Significant experience in managing and supporting IT including but not limited to finance systems, storage solutions, networking technologies both LAN, WAN and WIFI technologies.

  • IT Security Management will be an added advantage

  • Skills in data backup and recovery using both hardware and software tools

  • Experience in working windows servers

  • Hardware and software configuration
    Information security

  • Analytical, organizational, leadership, communication and decision-making skills;

  • Familiarity with project management, customer management, web platform
    development software, and server operating systems;

  • Capable of using computer equipment such as servers and network analyzers

    Other attributes:

  • Self-motivated with the ability to understand business/ client needs and quickly find cost effective solutions

  • Flexible for client and business needs

  • Focused on creating new and improved systems and processes, capability in understating and advising management about new technology, and spearheading
    ICT process improvements

  • Continuous self-development in order to keep track of and adapt to changing global IT environment

  • Ability to maintain good relations with and between stakeholders, including a variety of internal and external players

  • Keep abreast with current developments in technology

    How to Apply

  • For more information and job application details, see; Center for Health, Human Rights and Development - IT Specialist Jobs in Uganda

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