Centenary Bank Customer Service Consultant Jobs in Uganda

Centenary Bank Customer Service Consultant Jobs in Uganda

Job Details

Centenary Bank Retail And Micro Finance Division Reports to : Branch Manager .

Role:

  • Manage branch customer experience while identifying and responding promptly to customers' needs, ensuring a constant high level of service and taking into consideration Centenary Bank policy and procedures

    Key Result Areas:
  • Monitor CRM and ensure closure of all customer requests and complaints or queries
  • Migrate customers to digital platforms (Capture applications for cente mobile, visa applications
  • Attend to customer inquiries e.g balance, complaints, compliment and capture in respective bank systems
  • Efficiently attend to customer's requests whilst proactively cross sell appropriate products and services.
  • Welcome, attend to customers and guide them to the appropriate Relationship officer/Business Units.
  • Submit weekly service reports to management
  • Drive customer service initiatives in the branch
  • Manage stationery for utilization in the banking hall

    Education and Professional Qualifications
  • Honour’s Bachelor’s degree

    Required Experience and Competences
  • 2 years’ experience in the Bank
  • Analytical skills
  • Reporting skills
  • Communication skills
  • Decision Making
  • Team player
  • Attention to details
  • Planning
  • Leading & Supervising

    How to Apply
  • This is an Internal Advert.
  • Only People Already Working With Centenary Bank Apply
  • Fill the form and enclose an application letter, updated Curriculum Vitae (CV), plus copies of all academic credentials, testimonials and contact details of three competent referees.
  • Submit your application not later than 5.p.m 27th September 2019 to:
  • General Manager Human Resources
  • Centenary Bank
  • P.O. Box 1892
  • Kampala
  • For more information and job application details, see; Centenary Bank Credit Administration Officer Jobs in Uganda

    Find jobs in Uganda. Jobs - Uganda jobs. Search our career portal & find the latest Ugandan job positions, career opportunities & jobs in Uganda.

    Jobs in Uganda - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Uganda.

    Find your dream job from 1000s of vacancies in Uganda posted and updated daily - click here!

    • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs in Uganda.

    Scholarship 2024/25

    Current Scholarships 2024/2025 - Fully Funded

    Full Undergraduate Scholarships 2024 - 2025

    Fully Funded Masters Scholarships 2024 - 25

    PhD Scholarships for International Students - Fully Funded!


    Funding Opportunities for Journalists 2024/2025


    Funding for NGOs 2024/2025


    Funding for Artists 2024/2025


    Funding for Entrepreneurs 2024/2025

  • ✅Over 4500 Current Fully Funded Scholarships for International Students 2024
  • ✅ Undergraduate Scholarships 2024
  • ✅ Masters Scholarships 2024
  • ✅ PhD Scholarships 2024 Click Here!
    _
  • Jobs in Kenya
  • Jobs in Uganda
  • Jobs in Ethiopia
  • Jobs in Nigeria
  • Jobs in South Sudan
  • Jobs in South Africa
  • Jobs in Rwanda
  • Jobs in Zambia
  • Jobs in Malawi
  • Jobs in Ghana
  • Jobs in Tanzania

    ***