Catilas Resources Customer Service Representative - South West Nigeria Jobs

Catilas Resources Limited - Our client, a leading Commercial Bank is recruiting suitably qualified candidates to fill the position below:



Catilas Resources Customer Service Representative - South West Nigeria Jobs


Responsibilities


  • Attend to all customer enquiries promptly
    Resolve customer issues and complaints on service related matters
  • Receive, evaluate and process customer's requests promptly and efficiently
  • Process opening and closing of customers' accounts as required
  • Carry out customer survey and feedback
  • Must have a very good knowledge of the bank's products and services
  • Cross-sell of bank's products to customers
  • Build and maintain long term and profitable relationships with customers
  • Deliver efficient and quality customer service consistently.
  • Maintain a database for collating useful customer information.
  • Log issues on service delivery and follow-up with customer or the relevant units on providing solutions to these issues.


    Requirements


  • OND/NCE in any course with at least Lower Credit OR Merit for NCE holders
  • Five (5) O‚ÄôLevel Credit Passes including English and Mathematics at not more than two sittings
  • Must not be more than 25 years of age by your next birthday.
  • Little or no experience in banking.
  • Excellent customer relationship management
  • Good Oral & Written communication
  • Sales & Marketing skills
  • Excellent inter-personal skills
  • Problem solving and conflict resolution
  • Must have basic knowledge in Microsoft Word and Excel.
  • Organized, detail-oriented and can work in a fast-paced environment


    How to Apply


    Interested and qualified candidates should apply online by 7th August, 2019


    For more information and job application details, see; Catilas Resources Customer Service Representative - South West Nigeria Jobs


    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to Jobs Nigeria.

    Scholarship 2019/20

    Undergraduate Scholarships 2019/2020
    Masters Scholarships,
    PhD Scholarships,
    International Scholarships.