Captivate Africa Activation Operations Manager Jobs in Kenya

Captivate Africa Activation Operations Manager Jobs in Kenya


  • Captivate Africa is a dynamic advertising and media business in turnkey solutions to provide brand awareness.

  • By encompassing their experience across a broad spectrum of industries, including print, signage, out of home and experiential marketing, they walk with clients hand in hand to provide a complete package, from concept to implementation.

    Role Description

  • Captivate Africa is looking for an Activation Operations Manager to lead the organization in ensuring quality execution of all product activations, outdoor advertising and client events.

  • The Activation Operations manager will be accountable for project management, plan, organize and implement operational strategies and programs.

  • The Activation Manager will also help to define and collaborate effectively with internal and client marketing teams and with key business stakeholders to deliver high-quality execution and results.

    Roles & Responsibilities

    Analyze and Manage Profitability.

  • Ensure company profitability is above 30% per month.

    Ensure Quality Execution of All Promotions and Distributions.

  • All own units performing above standard including profitability.

  • Ensure that quality assurance programs are in place to monitor all promotions and distributions.

    Plan, Organize and Implement Operational Strategies and Programs.

  • Ensure quality promotions and distributions in all operational units in accordance with the company strategic plan.

  • Ensure external and internal customers are receiving above standard service levels.

  • Ensure that units are running at optimal capacity and that structures fit the job.

  • Managing activation operations' infrastructure.

  • Project costing research, management of budgets; profitability vs. income, spend and reconciliation.

  • Creative development and operational plans of BTL activities.

  • Management of all external suppliers and vendors, venue sourcing, logistics management research and securing.

  • Project research and strategic development.

  • Creation and oversee the client report back compilations – SWOT analysis.

  • Promotion co-ordination (both on and off-site), development and execution of brand activation plans.

  • Identify process, procedure and workflow improvements and to assist in their implementation.

  • Co-ordinating Consumer & Trade Activation through specific promotional activities & schemes.

  • Collaborate effectively with internal and client marketing teams and with key business stakeholders to deliver high-quality execution and results.

  • Excellent campaign management, planning, program development and measurement skills.

  • The ability to manage multiple high priority projects simultaneously and respond to changing business requirements.

  • Liaison with Insurance Broker to ensure that adequate cover is in place on a continual basis with all company and Client entrusted items.


    Build Strategic Relationships and Partnerships

  • Ensure positive benefit from relationships with key stakeholders.

  • Work with other managers and staff to deliver on organizational
    goals.

  • Client liaison at a strategic and executive level.

    Day to Day Management of Consumer Operations Department

  • Manage human capital.

  • Analyzing business conditions and reviewing operational systems.

  • Reporting weekly and monthly to Managing Director.

  • Ensure the department is achieving profitability objectives in the company.

    Policy and Process Management

  • Develop, implement and monitor operational controls and systems in line with company strategic plan.

  • Review operational business processes and policies continue to ensure best practices.

  • Adhere to legal and statutory requirements.

  • Management of SLA agreements.

    Human Capital &Talent Management

  • In collaboration with Directors be responsible for recruitment and selection of Operational staff within the scope of company employment guidelines.

  • Training and development of staff both operational and sales

  • Assist Managing Director with maintaining an enthusiastic and motivated operations team.

  • Ensuring discipline amongst subordinates and adherence to company Rules and Regulations.

  • Performance management and manage Industrial relations.

    Participate in Strategy Formulation by Providing Innovative Strategic Input on an on-going Basis, into the Overall Management and Development of the Organization (Both Positive and Negative)

  • Ensure alignment of operations department strategy to overall business strategy and implementation thereof.

    VBe part of the ideas generation development.

    Project Good Image

  • Efficient, courteous and helpful.

  • Professional appearance.

  • Keep abreast of relevant company information.

  • Manage internal and external relationships.

    Communications with Sales

  • Profitability of Sales.

  • Ensure that maximum flexibility is obtained at the best possible rate.

  • Liaison with Clients.

    Does this Sound Like You?

  • Strong project management skills with a strong work ethic.

  • Fantastic relationship management skills - can easily engage with consumers.

  • Great interpersonal skills, as well as strong “problem-solving skills” and very detailed oriented.

  • Strong planning and organizational skills to run a streamlined operation.

  • A self-starter, reliable and independent - Able and willing to take initiative and put your best foot forward in everything.

  • You always lead from the front with high curiosity and a strong learning mindset.

    How to Apply

  • For more information and job application details, see; Captivate Africa Activation Operations Manager Jobs in Kenya


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