Capitec Bank UX Writer Jobs in South Africa

Capitec Bank UX Writer Jobs in South Africa

Purpose Statement

  • To craft the copy that appears throughout the interface of Capitec digital products (websites, mobile apps, etc) so that the client is guided through the interface in an intuitive manner.



  • 5+ years' experience as a writer, specifically within UI/UX/products and teams.

  • At least 5 years of which in a digital space and 3+ years plus experience in User Experience/ User Interface Design.

  • Developing content strategy for a range of digital touchpoints.

  • Of a wide / varied range of products.

  • Proven exposure to a variety of brands, brand work and/or retail accounts

  • Creating, applying and protecting company voice & tone style guide


  • Experience in at least 2 years’ experience working on multiple accounts/brands and disciplines in the financial sector

  • Strong writing background to support UX methodologies

    Qualifications (Minimum)

  • National Diploma in Design or Journalism & Media

  • Grade 12 National Certificate / Vocational

    Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Journalism & Media



  • Brand awareness and importance and the reputational risk attached to UX writing and design.

  • Of psychology and/or anthropology (with a focus on writing) as it pertains to CX/UX principles.

  • English grammar that’s balanced by an even stronger grasp of how people actually talk / communicate in plain language

  • Strong English language usage, spelling, grammar rules, etc.

  • Writing for digital products for various form factors (web/app) both for short form and micro-copy

  • Writing micro-copy for UI features and components

  • Copywriting techniques and methodologies
    Conceptualising and

  • Brainstorming methods and techniques.

  • Current affairs, including industry and market awareness.

  • Understanding of Agile Practices and working in the context of
    multiple feature teams.

  • Tools related to the industry (i.e. Invision).

  • Protocol development and execution for copy / content options through user surveys or interviews or A/B testing.

  • Understanding of Personas development and how this translates to copy and content.


  • Understanding of South African vernacular languages to support communicating in plain language.

  • Capitec Bank’s products and services.

  • Capitec Bank’s history and internal structure.

  • Adobe Creative Cloud, Sketch, Abstract.


  • Communications Skills.

  • Computer Literacy (MS Word, MS Excel, MS Outlook).

  • Attention to Detail.

  • Problem solving skills.

  • Interpersonal & Relationship management Skills.

  • Planning, organizing and coordination skills.

  • Commercial Thinking Skills.


  • Deciding and Initiating Action.

  • Persuading and Influencing.

  • Presenting and Communicating Information.

  • Writing and Reporting.

  • Creating and Innovating.

  • Delivering Results and Meeting Customer Expectations.

  • Coping with Pressures and Setbacks.

    Additional Information

  • Clear criminal and credit record.

  • A valid driver's license and own vehicle is required.

  • Contactable via own mobile phone.

  • Ability and willingness to work in an open plan environment.

  • Willingness to work or be available overtime and / or weekends if required.

    How to Apply

  • For more information and job application details, see; Capitec Bank UX Writer Jobs in South Africa

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