Capitec Bank Specialist: Client Relationship Management Jobs in South Africa

Capitec Bank Specialist: Client Relationship Management Jobs in South Africa


Purpose Statement

  • To develop and implement client engagement campaigns and programmes to deliver business and client value.

  • Take ownership and drive the campaign end to end lifecycle through the development of campaign business cases encompassing; pre-campaign analyses, target group design, communication plan, content development, campaign execution and post campaign analyses.

    Experience

    Min:

  • 5 years plus experience in a similar environment.

  • Drafting business cases, marketing plans.

  • Operates in a campaign coordination or management role.

  • Digital marketing, CRM, customer loyalty and communications.

  • Interpret data and reports for analysis.

  • Performance marketing and direct marketing.

    Ideal:

  • Digital Campaign management agency experience.

    Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational.

  • Bachelor's Degree in Marketing or Business Management.

    Qualifications (Ideal or Preferred)

  • Post Graduate Diploma in Marketing or Business Management.

    Knowledge

    Minimum:

  • Strategic marketing management.

  • Psychology and Behavioural Economics.

  • Campaign management.

  • Direct marketing.

  • Internal and external communications.

  • Performance marketing.

    Ideal:

    Knowledge of:

  • Digital Marketing: digital campaign management in agency environment i.e. Programmatic marketing.

  • Data analysis, client profiling and segmentation.

  • Brand Management.

  • Data analysis, client profiling and segmentation.

    Skills

  • Communications Skills.

  • Computer Literacy (MS Word, MS Excel, MS Outlook).

  • Analytical Skills.

  • Attention to Detail.

  • Commercial Thinking Skills.

    Competencies

  • Relating and Networking.

  • Persuading and Influencing.

  • Presenting and Communicating Information.

  • Writing and Reporting.

  • Analysing.

  • Planning and Organising.

  • Delivering Results and Meeting Customer Expectations.

  • Adapting and Responding to Change.

    Conditions of Employment

  • Clear criminal and credit record.

  • A valid driver's license and own vehicle is required.

    How to Apply

  • For more information and job application details, see; Capitec Bank Specialist: Client Relationship Management Jobs in South Africa


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