Capitec Bank Service Consultant Operations Jobs in South Africa

Capitec Bank Service Consultant Operations Jobs in South Africa


Purpose Statement

  • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure).

  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions.

  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.

  • Presenting and conducting self in accordance with brand expectations.

    Experience

    Minimum:

  • No previous experience required

    Ideal:

  • More than 1 year’s client service experience within a retail/ financial/ banking environment

  • Demonstrated track record of engaging in a sales and client facing environment

    Qualifications (Minimum)

  • Grade 12 National Certificate / Vocational.

    Qualifications (Ideal or Preferred)

  • A relevant tertiary qualification in Commerce or Management.

    Knowledge

    Minimum:

    Knowledge and understanding of:

  • Basic calculations.

  • Retail/consumer service environment.

    Ideal:

    Knowledge and understanding of:

  • Capitec Bank Products.

  • Internal business processes and procedures.

  • Organisational Policies, including (but not limited to) the Credit Policy.

    Skills

  • Communications Skills.

  • Interpersonal & Relationship management Skills.

    Competencies

  • Adhering to Principles and Values.

  • Delivering Results and Meeting Customer Expectations.

  • Entrepreneurial and Commercial Thinking.

  • Following Instructions and Procedures.

  • Persuading and Influencing.

  • Presenting and Communicating Information.

  • Relating and Networking.

    How to Apply

  • For more information and job application details, see; Capitec Bank Service Consultant Operations Jobs in South Africa


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