Business Development / Customer Relationship Manager Jobs in Nairobi, Kenya

Business Development / Customer Relationship Manager Jobs in Nairobi, Kenya

  • Our client is a well-established transport company based in Nairobi.

  • The seek to hire a well-experienced Customer Relationship Manager who will be tasked with building and maintaining profitable relationships with key customers in order to increase sales and grow the business.

    Key Responsibilities

  • Develop and implement business development strategies and marketing campaigns

  • Formulate and spearhead cutting edge ideas to enhance brand visibility / awareness and onboard new customers

  • Develop new business relationships and revenue streams

  • Oversee timely response to request for quotations and compilation of tenders

  • Conduct market research to determine market requirements for existing and potential clients
    Identify opportunities for diversification and geographical expansion.

  • Actively and effectively manage the sales process

  • Manage call center agents and ensure quality service delivery.

  • Manage reservations team and account managers to ensure excellent customer service delivery.

  • Any other duties as may be assigned

    Skills & Qualifications

  • Bachelor’s Degree in Marketing or Business administration or any other business related field

  • Post graduate diploma in a business related field

  • At least 3 years’ experience
    in a supervisory role

  • Impeccable integrity

  • Strong negotiation skills

  • Excellent interpersonal and communication skills

  • Assertive team building and leadership skills

  • CRM Systems proficiency

  • Good organizational skills with keen attention to detail

  • Effective people management and motivational skills

  • Above 30 years

    How to Apply

  • If you are up to the challenge, possess the necessary qualification and experience;

  • kindly send your CV only quoting the job title on the email subject (Business Development / Customer Relationship Manager) to before Tuesday 31st March 2020.


  • We do not charge any fee for receiving your CV or for interviewing.

  • Only candidates short-listed for interview will be contacted

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