British High Commission Jobs in Accra - Ghana - Estates and Facilities Officer Vacancies
British High Commission Jobs in Accra - Ghana - Estates and Facilities Officer VacanciesMain purpose of job:To provide effective support services for the Estate & Facilities Management team, with responsibility for various support functions as well as for the cleaning services across the Mission.
Services will meet agreed standards; customer satisfaction levels will be high; agreed policies and processes will be complied with.
Duties and Responsibilities:
Preparation of accommodation for new arrivals, ensuring good standards of service and achieving customer satisfaction against agreed service standards.
Maintaining and updating an inventory database for the residential and office furniture, ensuring accuracy at all times, ensuring that furniture procured and delivered meet UK-Health and Safety Standards whiles meeting customer needs during transitions.
Maintenance of BHC amenities, in liaison with the Estates & Facilities Manager and relevant committees etc, ensuring good levels of customer satisfaction across the Mission.
Pyramid data entry; GPC holder; Requisition/receipt goods; general support functions to wider Estates Team as necessary.
Liaison with service providers (Water, Electricity, Waste, etc.) to ensure the best possible supply arrangements under value for money.
Maintaining a database for utilities consumption and payment, ensuring timely settlement of outstanding bills whiles crosschecking consumption to ensure value for money paid at all times.
Advise staff on fees policy (Support by directing to information available) and initiating/up-dating DS’s, PoC for any queries.
Meeting customer requirements under SLAs, achieving Value for Money and efficiencies.
Update Master Estates Spreadsheet.
Procurement of cleaning materials for the office and conducting spot checks.
Maintaining and updating of estates records, ensuring accurate and appropriate record keeping of all relevant documents, ensuring proper storage of marked documents.
Essential Qualifications, Skills and Experience
Educated to degree level.
Experience in negotiations.
Good Communication and Interpersonal Skills.
Strong Customer Focus with good Attention to detail.
Display strong organizational, analytical and time management skills.
Well versed in Microsoft Office Applications.
Desirable Qualifications, Skills and Experience
Proficient in written and spoken English Language
Achieving Commercial Outcomes, Delivering Value for Money, Managing a Quality Service, Delivering at Pace
Other benefits and conditions of employment
Learning and development opportunities:
The High Commission is committed to providing a strong learning and development environment.
A comprehensive online training package is available, both job-specific and of a more general nature, as is on-the-job training and coaching. The High Commission benefits from the support of a Regional Learning & Development Training Centre. Staff can undertake a range of training opportunities via this Centre too.
All applicants must be legally able to work in Ghana with the correct visa/status or work permit.
The successful applicant will demonstrate that they meet the requirements under Ghanaian law to work in Ghana.
The British High Commission in Accra is an equal opportunities employer, dedicated to inclusivity, a diverse workforce and valuing difference.
Staff recruited locally by the British High Commission in Accra is subject to Terms and Conditions of Service according to local Ghanaian employment law.
Reference checking and security clearances will be conducted.
How to Apply
Interested and qualified candidates should apply online by 29th May 2019
For more information and job application details, see; British High Commission Jobs in Accra - Ghana - Estates and Facilities Officer Vacancies
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