British Embassy Head of Protocol Jobs in Addis Ababa Ethiopia

British Embassy Head of Protocol Jobs in Addis Ababa Ethiopia

Job Description (Roles and Responsibilities)

Main purpose of job:

  • Lead the work of the Protocol team to deliver routine protocol duties such as clearance of official consignments; assisting staff on Visa, driving license, diplomatic ID cards, vehicle registration, etc.

  • Direct the team on a daily basis, monitor progress of requests/works, provide updates, identify and implement improvements to customer experience and support/develop the team.

    [Roles and responsibilities / what will the jobholder be expected to achieve?:[

  • Monitoring the work of the protocol team, following up on progress and providing updates to customers and senior leaders.

  • Directing the team on a daily basis, ensuring tasks are prioritised and completed.
    Assisting / supporting and developing the protocol team.

  • Being a focal person and representing the team.

  • Leading on protocol duties for VIP visits – working closely with organisers, providing updates, delegating etc.

  • Leading on the work with HM Consul on British National protocol matters.

  • Leading on medical evacuations.
    Managing the protocol team budget and handling the imprest

    Supporting the team in:

  • Arranging import and export clearance - Unaccompanied Airfreight (UAF), Heavy Baggage, Cars, Pets, Medical items and other goods.

  • Working on new registration and transfer of vehicles.

  • Obtaining diplomatic cards, driving licences, duty free papers, visas, etc.

  • Liaison with Ethiopian government offices over payment of bills, custom
    clearance and other matters where the Embassy need assistance.

  • Clearance of Embassy goods from Customs and working closely with local and UK agents.

    Resources managed (staff and expenditure):

  • 3x A2L

  • Protocol team budget and imprest

  • Essential qualifications, skills and experience

  • College Diploma/degree in business related field

  • 5 or more years’ experience on facilitation, clearance and protocol work, or similar facilitation roles

  • Good knowledge of Ethiopian Government offices, their procedures/policies

  • Basic computer skills – Word, Excel

  • 3rd grade or equivalent valid driving license

  • Able to work on unconditional hours, late nights, early mornings, weekends, public holidays

  • Fluent in Amharic and English

    Desirable qualifications, skills and experience

  • Proven driving ability of 4WD vehicles

    Required competencies

  • Leading and Communicating,

  • Collaborating and Partnering,

  • Delivering Value for Money, Managing a Quality Service

    How to Apply

  • For more information and job application details, see; British Embassy Head of Protocol Jobs in Addis Ababa Ethiopia

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