British Council Business Development Manager - Lagos Jobs in Nigeria

British Council Business Development Manager - Lagos Jobs in Nigeria



The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries.


We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust.


We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.


Responsibilities


Commercial Planning:

  • Undertakes regular quality checks, provides feedback and implements plans and targets for products/services relative to Market need with Commercial Development Manager as primary focus is business pursuit.
  • Undertakes financial monitoring, narrative reporting and re-forecasting
  • Overall P&L delivery for the country. Manages Exams team activities to meet (daily/weekly/monthly) agreed targets, schedules and deadlines
  • Delivers income and margin surplus targets, ensuring new and existing business is operationally feasible and commercially sound working with Finance input/support
  • Supports annual planning with Director Exams, in line with regional and global target.

    Market & Customer Intelligence:

  • Pulls together and provides Customer and Market intelligence to identify opportunities and works with Commercial Manager to prioritise lead generation.

    Winning Business:

  • Analyses clients’ needs and tailors value propositions with expert support where needed.
  • Input into Global Innovation and Business Development strategies working with Cluster Commercial Manager
  • Enables commercial team in country to pursue sales and account management activities and advising on overcoming obstacles.
  • Undertakes regular quality checks and reviews, following agreed corporate or relevant external protocols, to monitor the quality, consistency and effectiveness of service/product delivery.
  • Makes recommendations on procedural improvements, resource requirements and other operational initiatives to drive enhance team performance, cost effectiveness, service quality and efficiency

    Account & Stakeholder Management:

  • Business Pursuit, RO influencing, networking and key account relationships plan and delivery agreed with Cluster Lead and with relevant colleagues on shared opportunities
  • Identifies and shares examples of process/procedural best practice with colleagues in the country/region to drive continuous improvement in key account management and stakeholders.
  • Oversees quality of customer experience on the ground, reviewing with Operations Manager and feeding into reporting
    Reports on potential BD
  • Maintains accurate and up-to-date records and data to support
    effective and coordinated account management.
  • Coordinates and organises contact with stakeholders – e.g. meetings, conference slots, sending targeted marketing or thought leadership materials etc.
  • Oversees strategic partnership management framework with key partners. Collaborate closely with Commercial Manager, Head of Business Development and Global client team.

    Analysis & Reporting:

  • Provides updates on B2B/Sales forecast, actively manages pipeline and drives demand in year and for the following year.
  • Contributes data and/or administrative support, as required, to enable the development and distribution of high quality, customer and market-focused marketing collateral

    Leadership & Management:

  • Motivates and encourages team performance.
  • Plans and prioritizes country's operational activities, and supports team development towards effective delivery of services
  • Shares intelligence and ideas with Cluster lead


    Requirements


  • Degree in any subject or relevant qualification - Minimum / essential
    Assessment Stage - Shortlisting
  • Relevant work experience in a BD Manager role - Minimum / Essential
  • Demonstrable experience to sustain and/or grow a product/service in line with strategic priorities for income and impact - Minimum / essential
  • Experience collecting and analyzing client/stakeholder feedback - Minimum / essential
  • Takes a pro-active approach to identifying ways in which service can be improved, and takes these forward - Minimum / essential
    Demonstrated analytical ability and commercial acumen - Minimum / essential
  • Business development experience in the E&E sector - Desirable
  • Experience working with exams (or services related setting) - Desirable
  • Assessment Stage - Shortlisting.


    How to Apply


    Interested and qualified candidates should apply online by 12th June, 2019.


    For more information and job application details, see; British Council Business Development Manager - Lagos Jobs in Nigeria


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