Brites Management Services Loans Collection Officers Jobs in Kenya

Brites Management Services Loans Collection Officers Jobs in Kenya


  • While adhering to the company policies and procedures, demonstrate good customer service skills and apply the best and professional debt collection activities.

  • Maintain debtors overdue accounts to agreed company performance levels.

  • Ensure collection of debtors accounts occurs within credit terms and according to company policy and procedures.

  • Report on account collection progress.

  • Listen to customer complaints with empathy and take action to satisfy the customers immediate needs and prevent reoccurrence.

  • Make telephone collection calls.

  • Risk review new and existing customers to minimize bad and doubtful debts.

  • Monitor credit limits and terms for each customer in line with Credit Policy.

  • Effectively resolve disputed debts.

  • Provide timely and accurate reporting.

  • Maintain notes and account details of any changes.

    Knowledge, Skills and Experience

  • Excellent relationship management skills.

  • Knowledge of credit and credit related activities.

  • Customer claims and processes.

  • Strong Excel, written, verbal, negotiation and communication skills.

  • Good customer service skills.

  • Well organized and efficient.

  • 1-2 years’ experience in debt collection or credit control.

  • All applicants must have a smart phone.

  • Form 4 and above.

    How to Apply

  • For more information and job application details, see; Brites Management Services Loans Collection Officers Jobs in Kenya

    Find jobs in Kenya. Jobs - Kenya jobs. Search our career portal & find the latest Kenyan job positions, career opportunities & jobs in Kenya.

    Jobs in Kenya - banking jobs, IT jobs, accounting jobs, NGO jobs, business administration, ICT, UN jobs, procurement jobs, education jobs, hospital jobs, human resources jobs, engineering, teaching jobs, and other careers in Kenya.

    Find your dream job from 1000s of vacancies in Kenya posted and updated daily - click here!

  • Click here to post comments

    Join in and write your own page! It's easy to do. How? Simply click here to return to African Jobs.