Britam Uganda Administrator Jobs

Britam Uganda Administrator Jobs


  • Reporting to the Senior Business Development Officer Agency, the Agency Administrator’s role is to provide office and administrative support to the operations of the agency and service centres.

  • The role requires competency in prioritizing and working under minimum supervision and working to ensure the smooth running of the agency office and service centres in order to drive sustainable growth.

    Key Responsibilities

  • In liaison with the Agency heads coordinate the licensing application process for all Financial Advisors

  • Follow up and requisition for all logistical requirements for the Agency Channel in order to have them approved and settled with in a timely manner.

  • Coordinate and collect financial advisors information and update their files in line with company standards.

  • In liaison with the Agency heads Coordinate all training/induction of new Financial Advisors.

  • Shall assist in the preparation of the Bids for Agents and ensure that these are delivered on time.

  • Ensure that commissions and retainers which are due are paid to the Financial Advisors on the agreed dates a cross the single distribution Channel.

  • Verification of Financial Advisors client KYC data to ensure it is captured fully on proposal forms before being submitted to underwriting

  • Ensure that policy renewal notices and statements are sent to the Financial Advisors and follow-up to ensure renewal are met.

  • Secretary to the Chairperson in all the Financial Advisors meetings carried out and will be tasked to submit timely minutes to management for action.

  • Provide competitive quotes to agents as and when request are made for a threshold to be agreed.

  • Ensure strict implementation and compliance to the cash and carry law

  • Follow up with Underwriting to ensure policies and endorsements are issued in a timely manner on behalf of the agency.

  • Deliver on performance requirements as defined in the departments’ strategy map, balance scorecard and personal scorecard.

    Key Performance Measures

  • As described in the Personal Score Card

    Knowledge, Experience and Qualifications required

  • Bachelor’s degree in a business related field

  • Demonstrated proficiency in computer/software packages e.g. Microsoft Word, Excel, and PowerPoint etc.

  • 1-2 years’ experience in a similar position

    Core Competencies

  • Keep up to date with the directions, vision and objectives of the department in order to align ownexpertise, advice and outputs;

  • Collaborate
    with relevant stakeholders in the business in order to achieve business objectives;

  • Increase and aid in well-informed decisions through the delivery of expertise;

  • Have a clear understanding of requirements and areas of specialisation through effective networking;

  • Stay informed in area of expertise through the relevant research, literary review, seminars, publications as well as other relevant resources of information;

  • Disseminate and analyse relevant information in order to inform and advise the business in terms of the best possible recommendations and decisions;

  • Adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;

  • Effectively communicate resource needs, possible opportunities and achievements to management;

  • Effectively monitor priorities and objectives;

  • Understand own objectives in relation to the larger organisational impact;

  • Effectively disseminate knowledge within the correct context, towards management;

  • Appropriately act out the company values;

  • Access accurate and consistent information and services across all channels;

  • Ensure a seamless experience for clients;

  • Improve service delivery for clients;

  • Engage in continuous brand building to become the trusted partners to clients.

    Technical/ Functional Competencies

  • Strong inter-personal skills and ability to work in a team-oriented and collaborative environment;

  • A high sales drive and a strong will to succeed;

  • Confident, articulate and with strong communication skills;

  • Results oriented with ability to work under strict deadlines and meet sales targets;

  • Well groomed, presentable and strong interpersonal skills;

  • Excellent written and verbal communication skills including note taking and summarizing skills and the ability to communicate well at all levels in a clear, appropriate and timely manner;

  • Strong team player

    Performance Standards

  • Strong work ethic

  • Ensure productivity and performance is achieved and exceeded

  • Expenditure in area of influence maintained within approved budget

  • High performance and entrepreneur culture is achieved

    How to Apply

  • For more information and job application details, see; Britam Uganda Administrator Jobs


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