Britam Product Development Specialist - Corporate Segment Jobs in Kenya

Britam Product Development Specialist - Corporate Segment Jobs in Kenya


  • Reporting to the Head of Product Development, the Product Development Specialist will drive the development of end to end customer solutions with a Corporate customer focus.

    Key responsibilities

  • Product Ideation and Market Research: Generate, develop, communicate and conduct market research for new Corporate product ideas in the market.

  • Product Design and Pricing: Determine technical premiums for new and repackaged Corporate products.

  • Product Risk management: Identify and analyse risks relating to new and repackaged Corporate products, and setting out proposed risk mitigation measures.

  • System and Process Capabilities: Drive the operationalization of new products i.e. ensure processes and systems are in place to administer the complete product administration cycle.

  • Product Approvals: Drive the product approval process both within the Company and externally with the Insurance Regulator and other government bodies - where relevant.

  • Compliance Requirements: Work with the Legal and Risk functions to ensure that all compliance requirements with respect to products are met.

  • Product Documentation: Develop and continually review product training manuals and content for marketing brochures that are appropriate to the target market and distribution channel of the products.

  • Work with the Innovation and other teams to turn data insights into profitable products.

  • Work with the marketing team to improve the look and feel of Britam product offerings.

  • Own and improve the Britam Corporate client journey with focus on customer centricity.

  • Perform any other duties as may be assigned from time to time

    Key Performance Measures

  • As described in your Personal Scorecard

    Knowledge, experience and qualifications required

  • University Degree in Actuarial Science - or other highly numerate subject area.

  • Good progress in examination from the Institute and Faculty of Actuaries or any equally recognized professional actuarial body (attempted and passed at least 8 actuarial exams).

  • At least 3 years' experience in an actuarial or product development function in a very busy office.

  • Experience across product lines preferred i.e. life and non-life.

  • Proven experience working across functions and with multiple stakeholders.

  • A keen eye for innovation in the insurance and financial services space preferred.

  • Leadership category responsibility framework (Core Competencies)

    Team Leaders in Britam need to:

  • Operationally lead a team to service customers from a sustainable and growing customer base whilst increasing profit;

  • Ensure the company’s objectives are met by being a vision carrier and by implementing strategy and operational outputs;

  • Effectively run the business and manage staff in order to enable functional leaders to focus on developing strategy;

  • Effectively identify and define key performance areas, deadlines and goals for their team in order to optimise operational effectiveness;

  • Create a high performance, proactive culture and motivated team;

  • Monitor operational implementation, budgets, plans, goals and outputs in order to ensure alignment with the departmental strategy;

  • Ensure that department priorities are adhered to and effectively communicated;

  • Effectively disseminate knowledge within the correct context, towards subordinates as well as management;

  • Appropriately model the company values while setting the pace and energy for delivering;

  • Benchmark operational activities internally as well as externally in order to be a leader in the industry;

  • Effectively manage and communicate change within the department in order to increase staff and process effectiveness;

  • Provide access to accurate and consistent information and services across all channels;

    Team Leader Competency Descriptions

  • Leading and Supervising - Provides team with a clear direction based on the overall strategy and objectives of the department; motivates and empowers others with a clear sense of purpose; creates a positive climate that fosters learning and development; acknowledges high potential talent within the team; sets and articulates the departmental strategy and organisational values through own personal behaviour.

  • Adhering to Principles and Values - Upholds and encourages ethical
    behaviour and departmental values; demonstrates integrity; encourages team and individual responsibility towards the community and the environment; models the organisational values during every day interactions.

  • Analysing - Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue in the team or department may be a part of a much larger system / issue in the organisation.

  • Planning and Organising - Sets clearly defined team objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks, projects and team objectives; manages time effectively; monitors team performance against deadlines and milestones.

  • Delivering Results and Meeting Customer Expectations- Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves project and team goals.

  • Deciding and Initiating Action - Ensures team objectives are met; takes responsibility for decisions, actions, projects and people while focussing on the achievement of team results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with all information available; team decisions and actions take into account possible impact on all parts of the department.

  • Relating and Networking - Easily establishes, as well as assists others in building meaningful relationships with customers and staff; relates well to people at all levels in the department; builds effective networks within, as well as outside the department; facilitates the resolutions of conflict and manages disagreements within team with tact and diplomacy.

  • Persuading and Influencing- Gains clear agreement and commitment from team members; promotes the departmental strategy and objectives during team conversations; promotes ideas on behalf of the team and / or department; takes care to manage the team’s impression and brand on others.

  • Creating and Innovating- Produces new ideas, approaches, and insights; facilitates the creation of innovative products or designs; produces a range of solutions to problems.

  • Working with People - Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and proactively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

  • Presenting and Communicating Information - Speaks fluently; expresses team objectives, opinions, information and key points of an argument clearly; responds quickly to the needs of the team and to their reactions and feedback when communicating; projects credibility.

    Technical/ Functional competencies

  • Excellent oral and written communication skills with the ability to translate and communicate complex insurance and actuarial principles to a non-technical audience.

  • Ability to build and maintain effective working relationships with all stakeholders within each client segment.

  • Ability to think clearly and analytically.

  • Ability to identify and solve all problem types i.e. both technical and non-technical.

  • A keen eye for innovation in the insurance and financial services both traditional and non-traditional (FinTechs etc.) spaces.

    How to Apply

  • For more information and job application details, see; Britam Product Development Specialist - Corporate Segment Jobs in Kenya


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