Britam Customer Due Diligence Analyst - Internal Candidates Only Jobs in Kenya

Britam Customer Due Diligence Analyst - Internal Candidates Only Jobs in Kenya


Job Purpose

  • Responsible in delivering enhanced due diligence for the Life retail Business.

  • The role of Enhanced due diligence is to identify, prevent and create and implement an enhanced due diligence framework to mitigate customer risks borne through services and/or products that we provide to our customers vis-a-vis the customer data that we collect.

  • Lack of such a framework can lead to increased opportunities for money laundering or terrorist financing through our services and/or products.

    Key Responsibilities

  • Develop and implement an enhanced due diligence framework

  • Institute controls towards enhanced due diligence

  • Review of customer information and related transactions, analysing complex data to determine if activity appears suspicious and warrants further investigation by the MLRO

  • Responsible for conducting initial and periodic reviews when certain events occur that may give raise the risk profile for certain customers

  • Compile and assess customer due diligence documentation for flagged customers on Sanctioned and watch lists

  • Analyse politically exposed persons (“PEP”) and prepare accurate reports on the analysis performed and supporting documentation provided

  • Analyze client profiles and information according to prescribed internal policies and procedures on AML, FATCA, and UFAA and mark them as appropriate for continuous monitoring. the client on-boarding process to ensure that valid FATCA documents are received, validated and clients classified as required in source systems

  • Identify any inconsistencies/gaps in client information and identify US indicia

  • Oversee enhanced review of accounts to ensure all are FATCA compliant

  • Reporting to the relevant stakeholders on all unusual transactions

  • Marking clients as high risk for continuous monitoring

  • Filing returns to Regulators based on the set deadline

  • Investigate and promptly respond to all KYC enquiries

  • Ensuring that due diligence controls and processes are mapped out and implemented within the affected business functions

  • Monitoring risks that have been identified in relation to the function and following up wit the relevant functions to ensure that compliance is achieved.

  • Record all incidences in barn-owl or the risk management system as the case may be as well as in CRM.

  • Ensure maintenance and safety of all documentation relating to identified risk cases.

  • Custodian of processes and procedures manual for
    enhanced due diligence for retail life business.

    Knowledge, Experience and Qualifications Required

  • Bachelor’s degree in a business, statistics, mathematics or a related field

    Technical/ Functional Competencies

  • Analytical skills

  • Decision making –ability to make strategic decisions in a timely and effective manner

  • High moral and ethical standing

  • Self-Driven

  • Data modelling skills

    Core Competencies

    Emerging Leaders in Britam need to:

  • Plan, direct and apply efficiencies and resources in order to optimise output and profitability against time, cost and team targets;

  • Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;

  • Ensure that department priorities are adhered to and effectively communicated;

  • Ensure competent and effective people resources through appropriate coaching, development and people supervision as appropriate;

  • Embody a high performance, proactive culture;

  • Effectively ensure the adherence to key performance areas, deadlines and goals in order to optimise operational effectiveness;

  • Effectively communicate resource needs, possible opportunities and achievements to management in order to aid them in their decision-making;

  • Effectively set and monitor priorities and objectives for more junior staff;

  • Understand and communicate objectives in relation to the larger organisational impact;

  • Effectively disseminate knowledge within the correct context, towards subordinates as well as management;

  • Appropriately model the company values while setting the pace and energy for delivering;

  • Effectively manage and communicate change within the department in order to increase staff and process effectiveness;

  • Provide access to accurate and consistent information and services across all channels;

  • Ensure a seamless experience for clients;

  • Improve service delivery for clients;

  • Engage in continuous brand building to become the trusted partners to clients.

    How to Apply

  • For more information and job application details, see; Britam Customer Due Diligence Analyst - Internal Candidates Only Jobs in Kenya


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