Brighter Africa Sales and Operations Manager Jobs in Kenya

Brighter Africa Sales and Operations Manager Jobs in Kenya

Position Summary

  • The automotive dealership Sales and Operations Manager at our luxury car dealership will be an expert on all of the models that we sell and repair.

  • Reporting to the Chief Executive Officer, He/she will deliver high-quality customer service and become a consultant to each customer on finding solutions that perfectly match their needs.

  • The officer must have a knack for sales and a motor enthusiast. .

    Major duties for SOM manager include:

    Sales and Marketing:

    • Planning and developing short and long-term sales and marketing goals and objectives annually, and submitting time projections to management for approval.

    • Coordinate receipt, constructive engagement, first-class service and retention for all customers

    • Develop an in-depth understanding of our current car parts and accessories inventory and use that knowledge to encourage customers to make a purchase.

    • Develop a detailed annual sales and marketing plan with the Technical Manager to grow our customer base

    • Assist in setting up the sales lot or the showroom floor for promotions and to put new models on display

    • Work with the Finance team to develop sales agreements that benefit the company as well as the customer

    • Collaborate with our Technical Manager to offer attractive deals to interested customers

    • Create cost-effective advertising programs and merchandising strategies for the dealership.

    • Any other duties that may be duly assigned by the supervisor


    • Coordinate receipt, constructive engagement, first-class service, and retention for all customers

    • Participate in hiring all positions, training and completing performance evaluations regularly, and developing short and long-term goals for each department (includes administrative, sales, parts, collision and service departments).

    • Planning and developing short and long-term goals and objectives annually, and submitting time projections to corporate management for approval.

    • Effectively communicating with the Chief Executive Officer(CEO) on a weekly basis to review departmental forecasts and ensure
    consistency with annual projections.

    • Paying close attention to daily operations, recommending, and creating improved courses of action where necessary.

    • Explaining the policies and procedures of the dealership to all employees and following up with employees to ensure that these issues are understood and followed.

    • Providing dealership management with weekly reports on the financial condition of the dealership.

    • Overseeing the monthly financial statement to ensure it is complete, accurate, and submitted on time to the management/dealership owners.

    • Coordinating with the business/administrative office to ensure that records and analyses are correctly maintained.

    • Creating a good working relationship with lending institutions and manufacturer personnel and maintaining these relationships.

    • Coordinating regular meetings with the technical officers of each department to ensure their profitability and efficiency.

    • Maintaining an enthusiastic attitude to build positive employee attitudes and morale.

    • Overseeing and maintaining compensation plans for all employees.

    • Focusing on any customer complaints that department managers are unable to rectify and taking the necessary steps to resolve these complaints.

    Qualifications Required;

    • Business Administration, Sales and Marketing Degree/Equivalent

    • At least 10 years’ experience in the automotive industry, in a mid-level management position

    • Previous car sales experience a plus

    • Excellent customer service and negotiation skills

    • Strong computer skills required.

    How to Apply

  • If you meet the qualifications, kindly send your CV to

  • to reach us on or before 22nd July 2020 using the position as subject of email.

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