Boma International Hospitality College Service Manager/Lecturer Jobs in Kenya

Boma International Hospitality College Service Manager/Lecturer Jobs in Kenya

Job Summary:

  • Managing all food and beverage operations within budget and to the highest standards as well as delivering an excellent guest experience.

  • He will also be responsible for Leading F&B team by developing, training and appraising them.

    Key Responsibilities

  • Manage inventory, order food and beverages equipment and supplies within budgeted guidelines to the highest standards.

  • Contribute to the development, planning & implementation of high quality curriculum.

  • Lead F&B team, provide coaching, training and appraising talented personnel

  • Preserve excellent levels of internal and external customer service

  • Identify customers’ needs and respond proactively to all of their concerns

  • Establish targets, KPI’s, schedules, policies and procedures

  • Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

  • Inspect F & B supplies, equipment and work areas

  • Ensure students comply with health, food safety standards and regulations

  • Investigate and resolve complaints regarding food quality and service

  • Schedule student hours and assign duties

  • Establish standards for students performance and customer service

  • Co-coordinate activities of the service students

  • Liaise with kitchen, in compile menu for students training and restaurant food service areas and student dining

  • Monitor F & B orders and any
    needed work with the Chef to remedy any delays in service.

  • Any other duties as may be assigned by management

    Key Skills and Competence:

  • Outstanding F & B techniques and interpersonal relationship skills

  • Capacity to work under extreme pressure

  • Ability to train students in executing different service styles and techniques at the training restaurant.

  • Excellent leadership and management skills

  • Ability to delegate tasks appropriately

    Education and Experience:

  • University Degree in Hotel Management, Events or equivalent

  • Proven experience as F & B Service manager

  • A deep understanding of, commitment to and involvement in hospitality Industry

  • Proven Experience in a 4/5 Start Hotel is necessary

  • Must be computer literate

    How to Apply

  • For more information and job application details, see; Boma International Hospitality College Service Manager/Lecturer Jobs in Kenya

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