Baus Optical Customer Care Executive Jobs in Kenya

Baus Optical Customer Care Executive Jobs in Kenya


  • Baus Optical Company Limited is a key player in the optics industry in Kenya. To support her growth strategies, the company is inviting applications from qualified candidates for the position of Customer Care Executive.

    Duties & Responsibilities

  • Following up on clients to constantly ensure we meet our service standards

  • Responding to clients enquiries through phone calls, messages and emails

  • Ensuring all clients complaints are sorted within the shortest time possible

  • Doing weekly, monthly and annual reports to the Head of Department regarding customer service

  • Any other role that may be assigned by supervisor or senior manager

    Qualifications and Experience

  • Diploma or degree in Business Management or any related Course.

  • At least 2 Years’ experience in Customer care position with sales experience as an added advantage.

  • People Management skills.

  • Pleasant personality & Good interpersonal skills.

  • Knowledge & Competencies of Computer skills.

  • Planning skills and Communication Skills (Written and oral).

  • Keen to Detail.

  • Integrity, Professionalism and Unquestionable ethics.

    How To Apply

  • Interested and qualified candidates should forward their CV to:

  • hr@bausoptical.co.ke using the position as subject of email.


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