Bank of Zambia ICT Service Continuity Administrator Jobs

Bank of Zambia ICT Service Continuity Administrator Jobs

job Details:
  • The Bank of Zambia, an equal opportunity employer, invites applications from suitably qualified and experienced Zambians for the following position:
    ICT Service Continuity Administrator
    grade: Boz 5
    Job Purpose
  • To administer ICT service continuity and risk management in order to ensure continuous ICT Services and systems reliability that contributes to the business continuity of the Bank of Zambia.

    Main Accountabilities

    • Maintain an up-to-date ICT Service Continuity Plan based on Business Impact Analysis and other changes in business continuity needs of the Bank.

    • Conduct regular ICT functional tests to ensure ICT systems are recoverable and working at the Business Continuity Management (BCM) Centre.

    • Co-ordinate the activation and the reversion of the ICT Infrastructure Recovery Plan during the simulation or an event of a disaster.

    • Maintain and implement procedures for storage of data, media and continuity plans at the Disaster Recovery and Business Continuity sites of the Bank.

    • Monitor and provide management reports on ICT service continuity activities including ICT Functional tests, BCM tests, ICT service outages and incidents.

    • Manage Third Party relationships and report on performance against Service Level Agreements (SLAs), Operational Level Agreements (OLAs) and underpinning contracts (UCs).

    • Manage the review and renewal of ICT licenses and contracts to ensure uninterrupted ICT Services and efficient utilization of licensed services.

    • Maintain an up-to-date electronic register of ICT risks and regularly report on the status of Risk Action Plans and the ICT risk profile of the Bank.

    • Participate in the implementation of
    the ICT Quality Management process in the Bank.

    • Research into new technologies and developments in ICT Service Continuity, Business Continuity and other areas of ICT; and make recommendations through regular technology discussions, writing and presentation of reports and papers.

    • Take up assignments in other ICT areas where human resources may be required so as to ensure ICT Service Continuity.

    Qualifications and Experience

    • BSc/BEng in Computer Science or Computer Engineering; or equivalent.

    • 3 years relevant experience.

    • Grade 12 School Certificate with five (5) ‘O’ Levels (Credit or better).

    Key Knowledge and Attributes

    • Experience with business continuity frameworks such as ISO 22301.

    • Knowledge of COBIT framework.

    • Experience with principles of the ITIL service management standard.

    • Experience in the management of ICT risks.

    • Strong relationship management with the ability to bring together and work with a multi-disciplinary team of people.

    • Effective problem management and conflict resolution skills.

  • Experience in Months: 36

  • Level of Education: Bachelor Degree

    How to Apply

  • For more information and job application details, see; Bank of Zambia ICT Service Continuity Administrator Jobs

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