Azmasoft Consulting Support Analyst Jobs in Kenya

Azmasoft Consulting Support Analyst Jobs in Kenya

Job Details

  • Azmasoft Consulting Ltd is an Audit Technology firm based in Nairobi, Kenya.

  • We work with our clients in the automation of audit, risk, compliance, investigation and data analysis processes.

  • We are involved in the implementation, training and support of an Audit Management Software.

  • Our client base includes both public and private sectors across the East, Central and West Africa Region.

  • We are looking for a Technical Support Analyst. This is a Technical position responsible for implementation and support of our Audit Management, Compliance Management and Data Analytics software within the EMEA Region.

  • It involves offering technical support to clients. The position reports to the Assistant Manager.


    • Actual installation and support of an Audit Management and Analysis software

    • Offering technical support to clients using the software

    • Client management – communicate to and liaise with client staff, colleagues and the support desk to provide customer excellence and maintain strong client relations

    • Client Relations – ensure customer excellence through contact of our clients

    • Business development – involved in preparing proposals


    • Degree in Computer Science, or Information
    Systems is mandatory

    • Mandatory support experience for a minimum of 1 year specifically offering client support

    • System implementation and technical support experience (web server and database expertise)

    • Must be able to work independently, demonstrating strong qualities in communication and support

    • Proven experience in identifying and solving problems

    • Strong client service skills as the job involves a lot of interaction with client staff

    • Excellent written and oral communication skills

    • Must have strong interpersonal and troubleshooting skills

    • Audit/Accounting/Risk Management knowledge is an added advantage

    • CISA/CPA or equivalent are added advantage

    How to Apply

  • For more information and job application details, see; Azmasoft Consulting Support Analyst Jobs in Kenya

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