Aurum Consultants Waiters & Waitresses Jobs in Kenya

Aurum Consultants Waiters & Waitresses Jobs in Kenya

  • Our client in the hospitality industry is looking to fill in the above positions, to be based in Nairobi.

    Job Purpose

  • You are responsible for ensuring that customers have a satisfying dining experience.

  • You are expected to provide fast, efficient and courteous service.

  • You also discuss coordination between the kitchen and the dining area and review any customer service issues from the previous day or shift.


  • Greet and escort customers to their tables

  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)

  • Prepare tables by setting up linens, silverware and glasses

  • Inform customers about the day’s specials

  • Offer menu recommendations upon request

  • Up-sell additional products when appropriate

  • Take accurate food and drinks orders, order slips or by memorization

  • Communicate order details to the kitchen staff

  • Serve food and drink orders

  • Check dishes and kitchenware for cleanliness and presentation and report any problems

  • Arrange table settings and maintain a tidy dining area

  • Deliver checks and collect bill payments

  • Carry dirty plates, glasses and silverware to kitchen for cleansing

  • Meet with
    restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

  • Provide excellent customer service to guests

    Job Requirements

  • Attentiveness and patience for customers

  • Strong organizational and multitasking skills with the ability to perform well in a fast-paced environment

  • Active listening and effective communication skills

  • Team spirit

  • Flexibility to work in shifts

  • Proven work experience as a waiter or waitress (Minimum 6 months)

  • Certificate in Food & Beverage; safety training

    How To Apply

  • Qualified candidates should send their CV and application letter quoting their expected salary to

  • This is an urgent position and will remain open until it’s filled. Only qualified candidates should apply.

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