Aurum Consultants Lounge Supervisor Jobs in Kenya

Aurum Consultants Lounge Supervisor Jobs in Kenya


  • Our client in the hospitality industry is looking to fill in the above position, to be based in Nairobi. The ideal candidate must have a minimum of 2 years as a supervisor managing a team in a fast paced environment.

    Job Purpose

  • Supervise and run all restaurant operations. Manage staff in conjunction with the F&B Head, handle complaints and be person responsible in absence of the F&B Head.


  • Provide prompt, courteous and efficient food and beverage service.

  • Advise customers on all F&B choices and ensure that the restaurant staff have similar product knowledge

  • Assist with maintaining high standards of quality control, hygiene, health and safety throughout

  • Maintain cleanliness of the work areas and equipment.

  • Effectively handle customer requests and concerns.

  • Must follow all cash handling policies and procedures.

  • Maintaining inventory of operating equipment, linen and guest supplies.

  • Ensures that standards/procedures are adhered to at all times.

  • Ensure an excellent service experience for guests.

  • Possess excellent understanding and product knowledge and assist with the training of Restaurant staff.

  • Build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest.

  • Conduct daily briefs prior to each and every service and liaise with the Chef and
    be aware of any special dishes.

  • Any other duties related to food and beverage service assigned by the F&B Head.


  • Diploma in food and beverage from a reputable college/university.

  • Bachelor’s Degree in hospitality management is an added advantage.

  • Must have a minimum of 2 years as a supervisor managing a team in a busy and fast paced environment.

  • Must have knowledge of food and beverage service.

  • A good communicator, friendly and inclusive, even after a long shift.

  • Must have excellent guest service skills always exceeding guest expectations.

  • Able to work with flexible working hours.

    How to Apply

  • Qualified candidates should send their CV and application letter quoting their expected salary to

  • . This is an urgent position and will remain open until it’s filled. Only qualified candidates should apply.

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